Job Title:
Operations Manager
Description:
We are seeking an experienced Operations Manager to join our team. The successful candidate will provide support to the CMO and team with ongoing activities such as KOL engagement and meetings, advisory boards, and critical meeting attendance.
The Operations Manager will oversee contracting, budget tracking, branding, and congress support for the CMO and extended team. Key responsibilities include ensuring clinical science, medical, market access & commercial departmental contracts are compliantly executed, establishing a system for tracking project milestones, and working closely with program management and teams.
Key Responsibilities:
1. Contracting: Ensure clinical science, medical, market access & commercial departmental contracts and purchase orders are compliantly executed, establish a system for tracking of project milestones, work closely with Program Management and teams to ensure contract prioritisation communication to Legal.
2. Budget Tracking: Assist with all Clinical and Medical and Market Access & Commercial Department budgets tracking by working with each department leader and CMO and with Program Management on vendor set up, and onboarding, Coordinate with Finance to maintain high visibility into vendor invoicing against purchase orders on a monthly and quarterly basis.
3. Brand Team Support: Plan and coordinate logistics for the Brand Team meetings, including scheduling planning meetings, coordinating agenda, contracting with external venues/vendors to support execution, communicating with attendees around logistics, and on-site meeting support.
4. Congress Support Lead: Provide congress planning and logistics leadership, lead the planning, coordination, and on-site execution for presence at key medical congresses, patient meetings, and medical events in accordance with legal and compliance guidelines, Coordinate Medical department and CEO attendance at priority medical congresses, including registration, pre-attendance prep meetings, shipment of materials, booth build, and in-booth furniture and fixtures coordination, Secure sponsorships including booth space, symposia timeslots, and chase deadlines, Manage budgets, tracking, and reporting for meetings and congresses, Support the operations aspect of publication and congress planning to assist with author communication, contracting, and agency support.
5. On-Boarding Process: Take the lead and organise the necessary aspects of the on-boarding process in coordination with HR, Quality, Legal, Medical, Device team and any other relevant functions and ensure it is rolled out to all new hires.