Killaloe Hotel & Spa- We now have an exciting opportunity to join our team within a boutique hotel environment.
As part of the senior management team, you will provide efficient, prompt, courteous and proactive guest experiences and care.
Overseeing the Front office team to ensure that all training is carried out, SOP's are created and trained on and that the team follow your lead.
All aspects of reception from hiring, website management, package creation, monitoring of rates and third party websites fall under your remit.
Knowledge of revenue management is crucial but most importantly ensuring our guests have a warm, pleasant and positive interaction with the property before, during and after each stay is paramount in line with Invite Resorts brand guidelines.
As part of the senior management team you would attend weekly HOD's and partake in Fire and First aid teams.
Liaison with other HOD's is crucial to ensure a smooth experience for our guests.
Job Type: Full-time Pay: €33,000.00-€36,000.00 per year Additional pay: Performance bonus Benefits: Food allowance On-site parking Schedule: 8 hour shift Ability to commute/relocate: Killaloe, Killaloe, CO. Clare V94 W025: reliably commute or plan to relocate before starting work (required) Experience: Front Office Supervisory: 2 years (required) Language: English (required) Location: Killaloe, Killaloe, CO. Clare V94 W025 (required) Work Location: On Site Expected start date: 21/07/2025 Skills: Hospitality Customer Service Attention to detail Computer Skills Benefits: meals on duty, discount on spa, parking