We require a Network Operations Engineer with strong operational capabilities who will work to ensure all global network service availability, formalise BAU process documentations and standards, maintain assets and ensuring our service providers integrated well in the global environment. They will also provide L3 support to EMEA and AMER tribes or during major incident.Working with the Network operations and solutions teams to run networks across AXA partners.Technical support and resolution on Incidents and Problems for Global and geographic tribes.Ensuring effective and seamless service transition and operational onboarding including process design.Network Monitoring and Performance TuningSecurity configuration, patching and hardening of assets to AXA security standards.Collaboration within the Guild and wider IT OrganisationWhat You'll Be DoingYou will be responsible for:Responsible for the global BAU of network services for a transnational global financial services company.Deliver networks with best in class security posture and global contact centre operations resilience & continuity.The environment and architecture are documented as part of a continuous improvement plan.Collaboration with Information Security, Compliance and Audit functions as well as wider IT teams.Ensure compliance HR, IT and Security policies on internal tools and with privileged access levelsParticipating in the 24 x 7 x 365 on call support, collaborating with global teams and squads for follow the sun approach.What You'll BringEducation, Professional Qualifications and ExperienceEngineering or Technical Degree or Masters.+5 years of experience as Network Engineer, and at 3-5 years in BAU support activities.Professional Certifications (Cisco, Palo Alto) or equivalent experienceTechnical / Functional Knowledge, Skills And AbilitiesStrong knowledge in the BAU operations of Networks services in global and local contextInternet, intranet and extranet technologies for secure and available links with our branches, clients and partners.WAN, LAN, MAN, VPN and Intercloud networking technologiesCloud Based Architecture, Networking and interoperation with Branch & End user (Infra as Code ideally)Software Defined Networking adoption (SDWAN, SDN, SASE)Infrastructure Security; Firewall, IPS, DDoS, Proxy and B2B VPN.Remote Access and Offshore access; VPN gateways and CitrixApplication Networking; Load-Balancing, WAF, QoS.IP Services; DNS, DHCP, IP address management, Network Time.Agile Branch (WLAN, LAN, SASE) and Voice (SIP, GSIP) solutionsSupporting Global contact Centre and Application EnvironmentsIntegration of Security tools and practice in the solutionsStrong documentation and design skills in Microsoft Office & VisioStrong experience of ensuring Infrastructure Reliability and AvailabilityVery good interpersonal management skillsDemonstrated Expert judgment with the ability to quickly identify, analyse, evaluate and resolve problems at the local/regional/international levelGood communication skills both written and verbalCapacity to propose and implement new processes and methodsFluent in EnglishTo apply, click on the 'apply for this job' button, you'll then need to log in or create a profile to submit your CV. We're proud to be an Equal Opportunities Employer and don't discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, please send an email to AXA Partners Global HR Response - Who We AreWe're AXA Partners, experts at designing and delivering assistance solutions and specialised insurance, credit, and lifestyle protection - with and for our partners worldwide. What sets us apart? The expertise and passion of our 8,500+ people, and a strong network of over 55,000 professionals all over the world. Powered by them and our sector-leading technology, we continuously evolve, adapt and thrive - offering solutions and services that make sure we're always at people's side, no matter what. Helping others is our passion. Combining the best digital technology with our warm, human touch, we're always looking at new ways to offer seamless and reassuring experiences when it really matters.Join a company that helps protect the forests At AXA Partners, we plant a tree for every new recruit (with a permanent contract)