Job description
Job Title: Grade IV Clerical Officer
Location: Mental Health Clinic, County Clare
Hours: 35 hours/week (Mon-Fri)
Contract: Full-time (Contract)
Reporting to: Clinic Manager
Purpose:
To support the delivery of mental health services through efficient administration and frontline clerical support, ensuring smooth clinic operations and confidentiality.
Key Duties:
1. Manage reception, calls, and appointment scheduling
2. Maintain client records in line with GDPR
3. Support MDT meetings and staff with clerical tasks
4. Prepare reports, correspondence, and documentation
5. Handle referrals, waiting lists, and basic finance tasks
6. Liaise with service users, carers, and external agencies
7. General office administration and compliance with HSE policies
Requirements:
8. 3+ years clerical/admin experience (preferably in healthcare)
9. Proficient in MS Office (Outlook, Word, Excel)
10. Strong communication, organisation, and confidentiality
11. Experience with clinical systems ( iPMS) is a plus
Salary:
As per HSE Grade IV scale
Apply via link or email your CV to for a confidential discussion.