Company
Glanbia Business Services
Job Title
Accounts Receivable Clerk
A vacancy has arisen for an
Accounts Receivable Clerk
at Glanbia Business Services.
This is a
12 months Temporary Contract
, and will report to the
Credit Controller
.
Key Elements of the Role
Collection calls and correspondence in a busy, fast-paced and goal-oriented Accounts Receivable team.
Providing customer service regarding collection issues, application of customer payments, process and review account adjustments, escalating discrepancies and settlement issues.
Monitoring, maintaining and reconciling assigned accounts.
Establishing and maintaining a positive relationship with other departments and customers to enhance customer service.
Reducing delinquency for assigned accounts and reconciling customer disputes in a timely manner for payment of outstanding balances due.
Communicating and following up effectively with sales teams regarding customer accounts on a timely basis.
File and maintain appropriate records in compliance with credit policy.
Adhering to all department and company policies and procedures; and meeting defined goals and activity metrics such as DSO and cash collection targets.
Performing ad-hoc analysis, projects and other assigned tasks to support the business unit.
Location
This role will be located across 2 days per week in Dungarvan, Co Waterford with hybrid working in place.
Skills & Experience
1-2 years relevant experience, preferably in an accounts receivable or credit control role in a multinational environment.
Knowledge of billing and collections processes.
Strong verbal and written communication skills with the ability to communicate in fluent English clearly to colleagues and customers.
High attention to detail and ability to handle large data reports with an excellent degree of accuracy.
Strong Excel, analytical and SAP skills are a requirement.
Previous knowledge of working on customer portals is desirable.
Energy, enthusiasm and drive to make it happen.
A team player who can motivate others, making it fun while getting the job done.
Enjoys working in a fast-paced, innovative environment focused on continuous improvement and the challenge to make it better.
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