At the heart of our organization, we believe in empowering individuals to achieve their career aspirations. As a trusted professional, you will play a pivotal role in delivering value to our clients within the government sector.
About the Opportunity
The Account Director Associate is responsible for assisting our clients in effectively leveraging our solutions. You will be dedicated to enhancing our clients' capabilities and seeking out opportunities for growth.
Key Responsibilities
* Conducts research on the client's business and prepares thoughtful questions and insights in advance of meetings
* Asks layered, open-ended questions to understand and clarify the client's objectives and challenges beyond surface-level detail
* Develops relationships with multiple stakeholders (vertically and horizontally) across the client's organization
* Adapts communication style and content to fit the needs of different stakeholders
* Leads with solutions, not products, when making recommendations aligned to client objectives
* Drives customer decision-making by achieving shared vision and proactively considering the value props that tie all stakeholders together
* Applies commercial acumen when crafting & negotiating agreements
* Uses data and insights to support investment recommendations or overcome objections
* Proactively mitigates churn risk by adopting a customer-centric approach
Requirements
* 1+ years sales experience
* Fluency in English
* Preferred Qualifications: Experience with HR software, BA/BS degree or equivalent in a related field, Experience with SaaS opportunities and Salesforce.com platform