We are seeking an experienced Duty Manager to oversee the daily operations of our hotel.
Job Description
* Manage the day-to-day activities of various departments within the hotel.
* E nsure that all areas of the hotel are open, staffed, and ready for guests.
* Complete a daily checklist and provide reports as necessary.
* Monitor security and maintenance needs across the hotel and grounds.
* Lead morning briefings and communicate with staff regarding VIP needs or issues.
Main Responsibilities:
Main Responsibilities:
* Ensure all departments are operational and guest-ready.
* Complete the daily duty manager checklist and passover reports.
* Monitor hotel and grounds security and maintenance needs.
* Lead daily morning briefings and communicate VIP needs or issues.
Key Performance Indicators (KPIs):
* Operational efficiency of hotel departments.
* Guest satisfaction ratings.
* Staff performance and productivity.
Required Skills and Qualifications:
* Previous experience in a supervisory role within a hotel environment.
* Excellent communication and interpersonal skills.
* Able to work effectively in a fast-paced environment.
Benefits:
* A competitive salary package.
* Ongoing training and development opportunities.
* The chance to work with a dynamic team.
* A comprehensive employee benefits program.
About Us:
We offer a range of employee benefits, including:
* A competitive salary package.
* Ongoing training and development opportunities.
* The chance to work with a dynamic team.
* A comprehensive employee benefits program.
Our Employee Benefits Program includes:
* Full training provided.
* Employee Discounts & Incentives.
* Full nutritious meals Provided.
* Free use of Gym & Leisure Centre.
* Active Employee Health & Wellbeing Programme.
* Yoga, Mindfulness, Employee assistance Programme free confidential helpline.
* Active Employee Social Club.
* Company Pension Scheme.
* Company Sick Pay Scheme.
* Career Progression-including opportunities to gain recognised QQ1 LEVEL 6 third level qualifications.
What We Are Looking For:
We are looking for someone who is:
* Experienced in a supervisory role within a hotel environment.
* Able to work effectively in a fast-paced environment.
* Has excellent communication and interpersonal skills.