We are seeking a skilled Service Advisor to join our dedicated team in Athlone. In this role, you will be the first point of contact for customers, providing exceptional service and ensuring that their vehicle needs are met.
The ideal candidate will have excellent customer service skills, a professional appearance, and a strong work ethic. Experience as a service advisor in the motor industry is an advantage but not essential. We also require strong oral and written communication skills, a full clean driver's licence, and good technical understanding of vehicles.
Key Responsibilities:
* To provide exceptional customer service and ensure customer satisfaction scores meet Audi standards
* To inspect customer vehicles, identify and verify service needs, and accurately record details
* To promote sales of services, parts, and accessories by understanding vehicle requirements
* To administer new and used vehicle warranty repairs in accordance with Audi guidelines
Requirements:
* Excellent customer service skills
* Professional appearance and work ethic
* Experience as a service advisor (advantageous)
* Strong oral and written communication skills
* Full clean driver's license
* Good technical understanding of vehicles
What We Offer:
A challenging and rewarding role in a dynamic environment, opportunities for growth and development, and a competitive salary package.