We are seeking a leader to join our team. As a leader, you will work alongside a friendly and supportive team to deliver an exceptional customer experience.
About the Role
* Customer Experience: Deliver an exceptional customer experience by helping customers find the perfect product and providing expert advice on sizing and styles.
* Brand Bra Experience: Provide our brand bra fitting experience and give customers expert advice on their size and what styles suit their needs best.
* Visual Merchandising: Own the merchandising and presentation of our products, helping customers find the products they need and things they didn't know they needed.
* Leadership: Lead by example, energizing the team and making sure they have everything they need for their shift to run like clockwork.
* Store Targets: Support the management team to achieve key KPIs across the store, approaching everything with an eye on sales growth and profitability.
* Store Standards: Maintain store standards, front and back, including managing deliveries, maintaining stock replenishment, helping loss prevention and adhering to health & safety procedures.
* Store Operations: Carry out opening and closing activates, including key holder duties in line with company processes and procedures.
* New Product Launches: Support with new product launches, floor set moves and audits across the store, ensuring you and all team members are trained ready to complete all tasks required.
About You
* PASSION FOR RETAIL: You have a passion for all things retail, whether it be front or back of house, creating a unique experience for every customer is your favourite thing to do.
* LOVE THE CUSTOMER: You have a keenness to learn and develop your customer service skills and product knowledge, always wanting to take part in amazing learning programmes.
* RELATIONSHIPS THAT COUNT: You are keen to be part of the business and want to develop valued relationships with your team and our customers.
* COLLABORATE WITH PURPOSE: You engage with purpose, collaborating with and developing your designated team to have a shared enthusiasm for the brand and the experience we create.
* TEAM PLAYER: You are flexible, supportive and contribute to a positive working environment for all team members.
* FAST IS FUN: You find energy working in a busy environment and your enthusiasm for change is infectious, your favourite thing to do is multitask, problem solve and collaborate with others to get things done.
About Us
* OUR BRAND: We are the specialist retailer of fashion-inspired signature lingerie, sleepwear, athleisure and swim, as well as award-winning prestige fragrances and body care.
* OUR ASSOCIATES: Our associates are the core of our business and by bringing our brand values to life they create lifelong relationships with our customers and inspire a happy, healthy and inclusive workplace where we cherish our diversity.