You may choose to display a cookie banner on the external site. You must specify the message in the cookie banner and may add a link to a relevant policy. If you are unfamiliar with these requirements, please seek the advice of legal counsel.## **Job Description******Benefits:***** Competitive Salary* 22 days annual leave* Monthly uncapped commission* Medical refund scheme* Enhanced statutory sick pay* 1.5% employer matched Pension scheme* Enhanced Maternity and Paternity benefits* Access to Hubex benefits and discounts platform* Life Assurance x2 basic salary* Employee Assistance Programme* Opportunities for career advancement and professional development* Voluntary flu vaccination voucher* Bike to Work Scheme****Key Responsibilities:***** Provide superior customer service while identifying and prioritising customer needs.* Make knowledgeable recommendations when advising and selling optional extras to the customer according to his/her needs.* Address all customer needs with professionalism and confidence.* Respond to all telephone and email inquiries in a friendly and helpful manner.* Closing Rental Agreements for returning customers.* Stay up-to-date on product knowledge.* Adhere to all company policies, procedures, and safety guidelines. Responsible for own health and safety and that of other work colleagues.* Ad hoc duties as required. ****Your Skills:***** Ability to meet set targets.* Team player with excellent presentation, customer service and IT skills including Microsoft Excel and Word.* Strong communicator with attention to detail and engaging personality.* Some Automotive fleet or technical experience is an advantage.* Customer focused background with a natural sales ability.* Team player with excellent attention to detail and ability to adapt in a fast paced environment.* A Full clean B Drivers licence required min 2 years Driving.* Fluent English is a must both written and verbal, second language is advantageous.* 40 hour working week Monday to Saturday, with Saturday work required.We provide a working environment for our colleagues that nurtures their career ambitions. Everyone counts at Europcar. We are now building our operations for growth over the coming year. As part of a global organisation we have big ambitions, and everyone who is part of our team can make a contribution to – and benefit from - our success. Joining the team of this market leading brand will give you the opportunity to progress your career in the rental industry. Europcar is committed to helping employees develop market-leading skills through ongoing training and development. \*\*Europcar Mobility Group are an equal opportunities employer and committed to providing equal employment opportunities for all qualified persons \*\*EMG2**Europcar Mobility Group**Europcar Mobility Group es un actor global de la movilidad, con 75 años de experiencia en servicios de movilidad y una posición de liderazgo en Europa. «Ayudamos a cambiar la forma en la que te mueves» es la frase que nos define y que nos une.Ofrecemos a particulares y empresas una amplia gama de servicios de alquiler de coches y furgonetas, ya sea por unas horas, unos días, una semana, un mes o más, a demanda o por suscripción, apoyándonos en una flota de más de 250.000 vehículos, equipados con los últimos motores, incluyendo una proporción cada vez mayor de vehículos eléctricos.Nuestras marcas responden a necesidades, casos de uso y expectativas diferenciados: Europcar, líder mundial en alquiler de coches y furgonetas o camiones ligeros, con un posicionamiento premium, Goldcar, líder en la prestación de servicios de alquiler de coches de bajo coste en Europa, y Fox-Rent-A-Car, uno de los principales actores en el mercado de alquiler de coches en EE.UU., con un posicionamiento de enquilibrio en la «relación calidad-precio». La satisfacción de los clientes está en el centro de la ambición del Grupo y de nuestros más de 8.000 empleados, en todas partes donde ofrecemos nuestras soluciones de movilidad y gracias a una sólida red presente en más de 130 países.Más información en:
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