Key Responsibilities
* Sell a broad range of branded interior products including furniture, upholstery, carpets, mattresses, and bedroom furniture
* Maintain strong product knowledge, including store layout and stock availability, to confidently advise customers and maximise opportunities to cross-sell and upsell.
* Provide customers with interior design guidance, including space planning, layout, and colour coordination.
* Conduct customer consultations both in-store and at customer homes or offices.
* Work collaboratively with colleagues and other departments to ensure the highest level of customer service.
* Merchandise and display products creatively while maintaining high store presentation standards.
* Deliver a professional, personalised, and respectful customer experience at all times.
* Move between departments as required to support business needs and develop multi-skilling.
* Assist with stock control and stocktaking activities.
Skills & Competencies
* Proven track record in sales with a strong customer focus.
* Excellent communication and interpersonal skills.
* Highly motivated with a strong drive to achieve and exceed sales targets.
* Confident, engaging, and personable with the ability to build rapport quickly.
* High standard of spoken and written English.
Qualifications & Experience
* Minimum of 2 years' sales experience (experience within furniture, upholstery, or a related sector is highly desirable).
* GCSE Maths and English at Grade C or above (or equivalent).
* Full, valid driving licence and access to own vehicle (training may be required at other locations).
Working Hours
* This role requires weekend and bank holiday working.
* One late evening shift per week (up to 8:00pm) is required.
Benefits
* Uncapped commission structure and employee incentive schemes.
* Generous staff discount.
* Access to healthcare scheme benefits.
* Excellent training and career progression opportunities.