IT Department Administrator Role
This is an exciting opportunity to join our IT team as a dedicated and proactive administrator. The successful candidate will provide essential administrative support to the department, handling tasks such as scheduling, documentation, communication, procurement, and coordination.
Job Objectives:
• Live our Mission, Vision and Values
Key Responsibilities:
• Undertake general administration duties including data inputting/exporting, filing, scanning, photocopying and any other administrative duties that may be required
• Record and monitor the department's budget
• Generate reports for the IT Manager
• Receiving invoices via email, inputting information onto database, file invoices in appropriate folders via Share Point, processing invoices to ensure that correct information is on the invoices so that they can be signed off and sent to accounts payable for payment runs
• Ensure IT purchase orders are raised in a timely manner
• Management of petty cash transactions
• Adherence to client confidentiality policies at all times
• Coordinate ordering, renewals, and tracking of hardware, software, and licenses
• Communicate with third-party vendors regarding quotes, warranty claims, and services
• Maintain accurate records of IT equipment, license renewals, support logs, and user access permissions
• Assist with scheduling meetings and departmental activities; manage calendars and prepare meeting notes
• Track and update annual leave records for IT staff
• Maintain and update the Softworks HR system for the IT Department
• Support the IT Technicians and close out offboarded users and roles on internal staff/IT role trackers
• Prepare reports for IT audits, update policy documentation, and support license/software compliance tracking
• Act as the communication link between the IT team and other departments, ensuring queries and updates are well managed
• Assist in planning and logistics for IT-related projects such as equipment rollouts, office moves, and user onboarding/offboarding
• Help monitor IT departmental spend related to procurement and services