Location: Dublin 2
At EY, we're all in to shape your future with confidence.
We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.
Join EY and help to build a better working world.
FS Business Consulting – Business Transformation - Customer (Strategy, Operations, Digital and Customer Experience) – Senior Consultant - Dublin
General Information
Location:
Dublin
Available for VISA Sponsorship:
Yes
Business Area:
Customer & Business Transformation
Contract Type:
Full-Time – Permanent
EY is in a great place today.
We're helping more clients, in more places, tackle more of their toughest challenges than ever before.
The exceptional career experience you'll have at EY will be unlike any other because of our exceptional and diverse people.
We offer a broad range of experiences that enable our people to grow professionally in a personalised way, while fostering a culture of global teaming and integration.
Your Key Responsibilities:
Strong understanding of core business operations gained through involvement/ delivery of projects across areas such as strategy, operating model design, customer experience design, lean process improvement, organisational design and transformation design and delivery
Exceptional problem-solving ability including logical reasoning, creative thinking and the ability to untangle complex issues for improving existing business processes and workflows
Understand EY's service offerings and actively support in delivering across our range of services
Partner with our clients to understand their business objectives, processes, and pain points, and translate them into comprehensive functional requirements
Conduct workshops and interviews with key stakeholders to gather and document business requirements, process flows, use cases, and user stories
Ability to communicate complex ideas effectively, both verbally and in writing
Highly organised and able to multitask to consistently deliver high-quality deliverables on time
Helping to shape creative and innovative solutions to address client issues
Communicating effectively with the EY engagement team, the client and internal and external stakeholders, as required
Working confidently with clients, to support building believed relationships
Stay abreast of latest Financial Service industry trends to drive innovation
Skills and Attributes for Success
To qualify for the role, you must have:
Degree qualified and have relevant professional experience; experience working on major transformation programmes is preferred.
Have ability to deal with ambiguity and uncertainty
Ability to quickly grasp complex business problems and develop appropriate solutions
Minimum of 3 years in delivering change
Be experienced of full project lifecycle from concept through to implementation
Understanding of trends and implications on the Financial Services industry
Be adept at overcoming issues and barriers
Be professional, quickly establishing personal credibility
Have strong personal impact and resilience and be able to influence clients and stakeholders to gain support for major changes and key decisions
Strong verbal and written communication, with experience in presenting to stakeholders
Ideally, you will also have
Previous experience in Consulting or relevant industry experience in a Financial Institution
Strong academic record including a relevant third level qualification
Strong analytic and workshop facilitation skills
Proven experience in developing structured presentations using PowerPoint and analytic skills using Excel
Lean six sigma qualification is an advantage
Project Management and/or Agile certification is an advantage
What we look for
Someone who is passionate about reaching their full potential and excelling in their career
Someone with energy, enthusiasm and courage who enjoys solving complex problems and variety in their day-to-day working life
Someone who enjoys working as part of a community which values integrity, respect, teaming, and inclusiveness
What working at EY offers
We offer a competitive remuneration package.
Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions.
Support and coaching from some of the most engaging colleagues around
Opportunities to develop new skills and progress your career
The freedom and flexibility to handle your role in a way that's right for you
All our employees are given a benefits package which they can tailor to suit their individual preferences.
Our range of benefits include:
Pension
Discounted Health Insurance
Web Doctor – Free unlimited online GP Consultations for you and your family
The purchase of additional annual leave
Hybrid Working
Free Gym Membership
Travel Pass
Maternity & Paternity Leave
Bike to Work Scheme
Recognition Awards
Cash incentives for Referrals
Tech MBA paid by EY
Wellness rooms available in some offices
EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements.
We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities.
Inclusion & Diversity
We hold a collective commitment to foster an environment where all differences are valued and respected, practices are equitable and everyone experiences a sense of belonging: Inclusion, diversity, and equity are part of who we are at EY.
We believe that the highest-performing teams maximize the power of different perspectives and backgrounds.
As an equal opportunities' employer, we welcome applications from people of all backgrounds.
Reasonable accommodations are offered at every stage of our recruitment process.
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