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A food and beverage assistant is on the front line of guest interactions, and as a Hospitality Ambassador for the hotel should always provide prompt and courteous service delivery to all guests. You will be one of the key influencing factors in guest satisfaction, and as such it is your responsibility to ensure that guests are delighted by the quality of service and comfort in our food and beverage outlets. Your main duties and responsibilities are to work as a team within all departments, ensuring the timely and efficient operation of the food and beverage outlets. You will have complete knowledge of the menus, beverages, services and facilities provided by the hotel, and continuously develop your professional skills to further increase guest satisfaction. You will ensure a safe & hygienic work area, and uphold the privacy rights of the guests.
Qualifications
• Previous experience in Food & Beverage/Restaurant operations
• Passion for excellent service
• Excellent team player
• Excellent communication skill
Additional Information
* To ensure the hotel achieves the Leading Hotels of the World Quality Assurance targets and that the highest standards of luxury and quality are delivered consistently to our guests.
* To ensure that areas of responsibility are clean and well maintained and that cleaning checklists are adhered to
* To have strong product knowledge of food and beverage and of all areas of the hotel.
* To accept a flexible work schedule necessary for uninterrupted service to hotel guests and to maintain flexibility within teams.
* To provide support where necessary in other areas of the hotel.
What do we have to offer you
* Premium rates for Sunday work
* Refer a Friend program - €500 bonus for a referral of your friend or acquaintance for a vacancy in The Marker or another hotel of NH Hotel Group
* Excellent Room Employee Rates in over 350 NH properties worldwide
* Access to the NH eLearning platform
* Increased holiday entitlement for long service employees
* Meals whilst on duty in our employee restaurant
* Employee Recognition Awards
* Employee Assistance Program - mental health and wellbeing support
* Complimentary provision and laundry of uniforms
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