Join to apply for the Receptionist role at Hilton Garden Inn Dublin City Centre
Overview
Job Ref: AM14722
Branch: Hilton Garden Inn Dublin City Centre
Location: Hilton Garden Inn Dublin City Centre, Dublin
Salary/Benefits: Competitive Salary
Contract type: Casual
Hours: Full Time
Posted date: 28/08/2025
Closing date: 30/09/2025
Role
* As Receptionist, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out
* Assist with and complete audits, as required
* Achieve positive outcomes from Guest queries in a timely and efficient manner
* Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required
* Keep Front Office Manager and Reception Supervisors fully aware of relevant feedback from guests and other departments
* Demonstrate a high level of customer service at all times
* Attend appropriate training courses when required and participate in day/night training and development efforts
* Demonstrate knowledge of hotel room categories, room rates, packages, promotions and other product knowledge
* Maximise room occupancy and use up-selling techniques to promote hotel services and facilities
* Follow correct procedures regarding acceptance of foreign currencies, credit cards and cash in accordance with hotel policy
* Comply with hotel security, fire regulations and all health and safety legislation
* Operate front of house equipment and property management systems in line with policies
* Follow company brand standards and assist other departments as necessary
Requirements / Qualifications
* Passionate and willing to learn
* Positive attitude, friendly and guest-focused
* Team player with good organisational and time management skills
* Resilient, creative, able to multitask and work under pressure
* Willingness to work morning, afternoon/evening, and weekends
* Excellent standards and competent level of IT proficiency
* Ability to deliver exceptional customer experiences consistently
Benefits
* Meals provided while on shift
* Sales incentives and initiative rewards
* Discounted / free use of leisure facilities
* Free car parking
* Discounted or free hotel stays as rewards and recognition
* Opportunities for personal development within the Brand Portfolio
* Fully funded apprenticeships (terms apply)
* Annual holidays inclusive of Bank Holidays and option to buy additional holidays
* Pension enrolment
About Klarent Hospitality
Klarent Hospitality are recruiting for a receptionist. We offer opportunities to grow and develop within the Klarent Hospitality Group Brand Portfolio and reward staff for hard work and long service.
Location details
Located in the financial district near IFSC, with convenient access to Convention Centre and Connolly Rail Station.
Referrals increase your chances of interviewing at Hilton Garden Inn Dublin City Centre. Get notified about new Receptionist jobs in Dublin 1, County Dublin, Ireland.
#J-18808-Ljbffr