Accounts Administrator Role
We are seeking an experienced Accounts Administrator to join our Finance Team. The successful candidate will be responsible for processing vouchers, completing customer refunds, and dealing with queries arising from these transactions.
Key Responsibilities:
• Processing of vouchers sold
• Completion of customer refunds and dealing with any queries arising
• Responding to chargeback requests from our Merchant Services provider
• Incrementing Members Food & Beverage cards as required
• Dealing with incoming and outgoing post
• General back office support and administration duties
Requirements:
• Previous experience in administration is essential
• Excellent administration and organisational skills
• Strong computer skills (Microsoft Excel, Word etc.) and communication skills essential
• A genuine interest in customer service
• Friendly team player with the ability to work well under pressure
What We Offer:
• Staff transport to work outside public transport hours within the local area
• Ongoing investment in your personal development with access to internal and external training programmes
• Fantastic opportunities to progress your career
• Monthly recognition programme
• Employee Assistance Programme
• Monthly service charge payment
• Bike to Work Scheme
• Discounted local gym membership
• Social events
• Uniforms
• Meals while on duty
• Discounts on stays at the resort and on Food & Beverage for you and your family and friends
• Life Assurance