Branch Manager Coffee Rush Location:Limerick Job Type: Full-time Reports to: Regional Manager / Owners Coffee Rush is looking for a driven and hands-on Branch Manager to lead one of our outlets. This is a key leadership role for someone who thrives in a fast-paced hospitality environment and is passionate about people, customer experience, and business performance. The Role As Branch Manager, you will be responsible for the overall day-to-day operation of the store. You will lead by example on the floor, manage and develop your team, control costs, and ensure exceptional customer service while meeting commercial and operational targets. Key Responsibilities People & Leadership Train, support, and motivate a high-performing team Prepare weekly rosters in line with payroll budgets Manage holidays, sick leave, appraisals, and performance reviews Participate in recruitment, onboarding, and ongoing staff training Ensure team presentation and standards are maintained Maintain a visible and active presence on the floor Customer Experience Deliver consistently high standards of customer service Handle customer feedback and queries professionally Lead from the front to create a positive customer-focused culture Stock & Operations Ensure adequate stock levels and place accurate orders Manage stock rotation, storage, deliveries, and stock takes Liaise with suppliers and kitchen teams regarding availability and pricing Oversee store rooms and back-of-house organisation Ensure all internal and external areas are clean and well maintained Compliance & Safety Coordinate HACCP, Health & Safety, and food safety requirements Implement recommendations from external consultants Ensure all procedures comply with company and legal standards Commercial Performance Work to payroll budgets, revenue targets, and waste controls Identify key sellers and opportunities to drive sales Monitor financial performance and report weekly to the Regional Manager What Were Looking For Previous management experience in hospitality, food retail, or a similar environment Strong leadership and people management skills Excellent organisational and communication abilities Commercial awareness and experience managing costs A hands-on, customer-first approach Knowledge of food safety and health & safety standards Why Join Coffee Rush? Be part of a growing and well-established Irish coffee brand A supportive management structure with clear reporting lines Ongoing training and development opportunities Competitive salary and career progression for the right candidate To Apply please click the apply button below.