Join to apply for the Project- IT Support Officer role at Cpl Technology - Tech Recruitment Experts.
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Location: 5 days onsite in Naas, Co. Kildare
Salary: €51,000 per year
Responsibilities:
* Prepare project documentation for IT projects – proposals, mandates, initiation documents.
* Support IT system implementation from initiation to evaluation, working as part of a team.
* Monitor project progress and ensure deadlines are met.
* Coordinate with vendors and stakeholders on system upgrades.
* Map workflows and processes to improve efficiency.
* Assist in testing IT systems and user acceptance testing.
* Administer specific IT systems, handle configurations, troubleshooting, and user training.
* Manage escalated support issues to resolution.
* Communicate effectively with project stakeholders.
* Provide IT support to ensure smooth business operations.
* Troubleshoot staff-reported issues and assist accordingly.
* Cover IT support team when needed.
* Set up user accounts on systems.
* Engage with external vendors for hardware procurement and scheduling.
Position Details:
Grade V, 3-6 months initial contract, full-time, seniority level Mid-Senior.
Interested? Send your CV to arlene.french@cpl.ie to apply!
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