OverviewPORTWEST, a leading global manufacturer of safety wear, workwear and PPE is currently seeking applications for the position of Salesforce Product Owner in either Westport, Co. Mayo or Thurnscoe, South Yorkshire on a permanent basis reporting to Business Analyst/Change Manager. Founded in 1904, Portwest has become one of the fastest growing workwear companies in the world currently employing over 5,100 staff worldwide. With 1400 styles across more than 20 ranges, we design, manufacture and distribute market leading workwear, safety wear and PPE in fully owned production facilities.We’re on a mission to become the world’s most requested PPE and Safety Wear Brand.Job SummaryWe are looking for a hands-on Salesforce Product Owner to optimise and evolve our Salesforce CRM platform. You’ll be responsible for the configuration, governance and continuous improvement of the system. Working cross-functionally with stakeholders in Sales, Marketing and Customer Services to support and enhance business processes, and to deliver value across the organisation.Key ResponsibilitiesOwn the Salesforce roadmap, backlog and prioritisation in alignment with the business goalsIdentify areas of improvement and lead initiatives to enhance CRM functionality, data quality, performance, and user experienceServe as the bridge between business users and technical teams; gather and refine requirements, define user stories, and manage the product backlogCollaborate with Admins, Developers, and Integration partners to deliver solutions on time and on budget, ensuring functionality is tested and validatedStay informed of Salesforce releases and ecosystem changes; manage relationships with third-party tools and vendors as neededChampion data quality, integrity, and governance across Salesforce. Partner with analytics teams to deliver actionable insights and dashboardsRequirements2+ years’ experience working as a Product Owner / Product Manager in cross-functional teams3+ years’ experience in SalesforceFamiliarity with MuleSoft integration platformStrong communication skills, verbal and writtenProblem solving and analytical thinkingCollaborative teamwork approachExcellent organisational skills and attention to detailCompany AwardsGreat Place To Work 2024Private Irish Business of the year – Export Industry Awards 2024Silver Ecovadis Sustainability Rating 2025Applicants must have a right to live and work in the relevant jurisdiction.Portwest is an equal opportunity employer. All applicants will be considered for employment without attention to age, gender, race, religion, sexual orientation, civil status, veteran status, family status, disability status or membership of a minority group.
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