Job Summary/Goals
* Help develop and sustain a high quality well motivated team.
* Ensure that client's expectations are met.
* Ensure that the financial operations or the teams and services under their remit meet targets and control requirements.
* Health and Safety Management for operation
* Implement industry best practice operations across the Service Delivery.
* Develop new ways of working through the application of innovative technologies, automation, and innovative operations.
* Sustainability – to demonstrate a commitment to JLL and client sustainability programs.
Essential Duties And Responsibilities
* Manage relationship Client relationship and expected deliverables.
* Help manages vendor contracts including Custodial cleaning, Landscaping & Pest Control, Waste & Sustainability, Vending Services.
* Assist in managing direct team of FM's, Building Fabric Techs, etc.
* Health and safety – ensure teams are compliant and involved in site EHS program.
* Maintain safety and security; monitor access; maintain appearance and overall environment of the organization and wellness facilities.
* Preparing, maintaining and submitting the reports and records to the Client and IFM team
* Take part in reviewing, interviewing, hiring, coaching, supervisor, and assessing of new staff.
* Assist in budget control and ownership for the operation.
* Attend staff conferences and trainings
Key Performance Measures
* Meet and exceed Client relationship and expectations.
* High quality service levels for the site
* Manage budgets and forecast spends
* Manage all site facility services
* Assist in EHS EMEA program
Skills
* Strategic planning and budgeting
* Vendor and contract management
* Risk management and compliance
* Emergency response and business continuity planning
* Strong analytical and reporting skills
* Ability to multitask and prioritize in a fast-paced environment
* Customer service orientation
Experience
* 5+ years of experience in facilities management or related role.
Qualifications
* Candidate to have a proven background in facilities management with experience in managing large teams.
* Bachelor's degree in Facilities Management, Engineering, Business Administration, or related field.
* Strong knowledge of building systems, and maintenance practices.
* Familiarity with relevant health and safety regulations and building codes.
* Excellent leadership and team management skills.
* Strong problem-solving and decision-making abilities.
* Proficiency in facility management software and Microsoft Office suite.
* Excellent communication and interpersonal skills.
* IFMA certification (CFM) or similar professional certification is preferred.