Work as a dedicated Client Services Advisor with our team, playing a pivotal role in delivering exceptional client experiences through seamless communication.
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Job Description:
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We are seeking a highly skilled professional to join our dynamic Client Services team. As a Client Services Advisor, you will be the first point of contact for our clients and suppliers, responsible for providing first-class support and resolving inquiries efficiently.
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Key Responsibilities:
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1. Deliver an exceptional client experience through all communication channels
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2. Manage client inquiries and resolve issues promptly
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3. Collaborate with cross-functional teams to enhance client satisfaction
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4. Provide proactive relationship management to foster long-term partnerships
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5. Maintain accurate records and reports to inform business decisions
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6. Participate in ongoing training and development to stay up-to-date on industry trends and best practices
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Required Skills and Qualifications:
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7. Customer service expertise with a proven track record of delivering exceptional results
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8. Excellent knowledge of systems and technology platforms
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9. Proven experience in proactive relationship management and conflict resolution
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10. Strong organizational and time management skills
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11. Excellent verbal and written communication skills
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12. A mindset geared towards continuous improvement and process enhancement
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Benefits:
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13. Full-time, permanent position with a competitive salary
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14. Bike-to-work scheme and company pension
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15. Employee assistance program and on-site parking
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16. Monday to Friday schedule with flexible working hours
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17. Reliable commute or relocation required
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About Us:
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We are a leading spare parts logistics company with a strong presence in the Nordic and Baltic regions. Our mission is to deliver innovative logistics solutions that meet the evolving needs of our clients.
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We prioritize building long-term relationships with our clients, based on trust, reliability, and exceptional service. If you are a motivated and customer-focused individual looking to make a meaningful impact, we encourage you to apply for this exciting opportunity.
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Contact Information:
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Please submit your application, including your resume and cover letter, to us.
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Keyword:
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ClientServicesAdvisor
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