Job Title: Billing and Collections Specialist
Key Responsibilities:
* Provide leadership to a team of billing professionals, ensuring accurate and timely billing.
* Create and manage KPIs for revenue growth, WIP reduction, and lock-up improvement.
* Drive performance improvement through coaching and structured development plans.
* Maintain a culture of accountability and quality within the billing team.
* Serve as the primary escalation point for billing matters for senior stakeholders.
* Collaborate with legal teams, operations, and finance to execute billing strategies aligned with business priorities.
* Provide insights on trends, risks, and improvement opportunities to finance leaders.
* Support strategic initiatives around client fee arrangements, matter management, and financial hygiene.
* Oversight of the full billing lifecycle, including implementation of initiatives to reduce WIP-to-cash cycle times.
* Ensure consistency, quality, and compliance in billing practices, including VAT application and regulatory alignment.
* Lead the rollout of global finance transformation projects and digital tools aimed at enhancing billing performance and efficiency.
* Oversee resolution of complex billing scenarios, including e-billing and multi-jurisdictional clients.
* Monitor billing trends, lock-up metrics, and aged receivables to inform leadership decisions.
* Develop dashboards and reports to support business planning and improve cashflow visibility.
About This Role:
This is an exceptional opportunity to join our finance team as a Billing and Collections Specialist. As a key member of our operations, you will be responsible for ensuring accurate and timely billing, driving performance improvement, and maintaining a culture of accountability and quality within the billing team.
Requirements:
To succeed in this role, you will need strong leadership skills, excellent communication abilities, and a keen eye for detail. You should have experience in billing and collections, with a proven track record of delivering results in a fast-paced environment.
What We Offer:
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. Our team is dynamic and supportive, with a focus on collaboration and continuous improvement.