Sprout is coming to Dundrum town Centreand we're looking for our very first team to help bring it to life.Our Shift Leaders play a BIG role in shaping how our restaurants feel, for both our team and our customers. You'll lead the shift from the front, keep things moving, and help create a space where people want to come back (and work in) again and again.This is a role for someone who loves people, leads by example, and thrives in a fast-moving, high-standard environment.**Start date Mid-End January 2026.****We will start looking at applications towards the end of November / Start of December, so if you do not hear from us immediately, don't worry.Full time applicants only.Reporting to:General ManagerContract:Full-timePay:€14.50–€15.50 per hour depending on experience and roleWhat You'll Be DoingFrontline Leader – Help run smooth, happy shifts with strong communication, teamwork, and support across the restaurant.Customer Focused – Create memorable experiences for every guest, turning complaints into comebacks.Team Connector – Build strong relationships, promote open feedback, and help keep the vibe positive and focused.Performance Driver – Spot issues, give real-time feedback, and help the team get better every day.Recognition Champion – Celebrate the wins, call out great work, and foster a culture of appreciation.Clean + Fresh – Own the look and feel of the space — from clean floors to perfect fridge displays and good tunes.Feedback Flow – Actively gather and action customer feedback.Pulse Monitor – Keep an eye on key metrics like NPS to improve customer experience and spot trends.Health & Safety – Be a compliance champion — keeping the team and customers safe.Quality Control – Check portioning, prep and presentation across the line to keep standards high.Who You AreHospitality-Obsessed – You love making people feel welcome and delivering great service.Honest & Reliable – You show up, do the right thing, and lead with integrity.Generous – You're generous with your time and always willing to help or share what you know.Curious – You ask questions, take feedback well, and are always learning.Positive Energy – You bring good vibes and uplift the team around you.Values-Driven – You live our values every day and help others do the same.Detail-Oriented – You notice what others miss — from portioning to playlist volume.Inclusive – You help build a culture where everyone feels seen, safe, and supported.What We're Looking ForWe're looking for someone ready to step up and lead from the front. Here's what matters most:Good Level of English – You can confidently communicate direction with our team and our customers.Natural Leadership Skills – You lead by example and know how to bring out the best in others.Experience – At least 1 year of experience in hospitality or a similar fast-paced role (outside of Sprout).Curiosity to Learn & Grow – You're eager to develop your leadership skills and grow your career with SproutPositive & Reliable – You bring great energy, show up on time, and own your responsibilities.Why Work at Sprout?Great food for you on every shiftGrowth opportunities – we love to promote from withinTeam discount across all locationsWell-being and mental health supportRegular team socials and celebrationsA fun, friendly team that genuinely careIf you're someone who thrives in a team, loves a bit of buzz, and wants to grow in a company that values people and positivity, we'd love to hear from you.