Retail Support Professional
Excellence in customer service and technical assistance for cash handling hardware and software systems, with a focus on installing, servicing, and maintaining electronic devices. Key responsibilities include collaborating with the Head of Customer Services, overseeing client installations, and fostering strong relationships with team members.
* Install, service, and maintain various types of electronic cash management devices.
* Provide technical support and basic user familiarization/training.
* Liaise with team members to ensure effective project and programme management.
Requirements:
• Good understanding of electronic and mechanical systems.
• Willingness to train on new products.
• Mobile engineering experience.
• Excellent customer service and commercial knowledge.
About This Role
This is an excellent opportunity for a Retail Support Professional to join our team. The successful candidate will have a strong background in electronics and be able to work well under pressure.
Key Responsibilities
The key responsibilities of this role are:
* Installing and maintaining electronic cash handling devices.
* Providing technical support to customers.
* Fostering strong relationships with team members.
Requirements
To be considered for this role, you will need to have:
* A good understanding of electronic and mechanical systems.
* The ability to train on new products.
* Mobile engineering experience.
* Excellent customer service and commercial knowledge.
We are looking for a highly motivated and experienced Retail Support Professional to join our team. If you have a strong background in electronics and are looking for a challenging and rewarding role, please apply now.