Job DescriptionWhy This Role MattersFood & Beverage is the heart of our hospitality.
As F&B Operations Manager, you'll shape the guest experience across all outlets and drive performance through service excellence, team leadership, and disciplined financial management.
Your vision, innovation, and attention to detail will elevate guest satisfaction, strengthen culture, and deliver results—living our commitment to the Passionate Pursuit of Perfection.What You'll DoOwn F&B performance: deliver guest satisfaction, revenue growth, and cost control.Audit & improve: run regular service/quality audits; drive continuous improvements.Lead daily ops: ensure outlets, facilities, and equipment are clean, safe, and guest-ready.Drive financials: manage budgets, P&L, food & labor costs, discounts, and variance.Shape the offer: partner with the Head Chef on menus, pricing, recipes, and merchandising.Champion VIP service: align teams on reservations, arrivals, conferences, and VIP lists.Collaborate cross-functionally: work with Sales & Marketing on promos and in-house packages.Build the team: coach, recognize, and hold standards for productivity and service.What Makes You a Great Fit3+ years in a Senior F&B Operations Manager role (hotel or equivalent high-volume setting).
Strong track record improving guest satisfaction, cost control, and revenue.Proven leadership: coaching, recognition, performance management, and cross-department collaboration.Commercial acumen: budgeting, forecasting, P&L review, and corrective action.Expertise in menu engineering, recipe costing, and operational efficiency.Passion for hospitality and creating memorable guest experiences.Perks & BenefitsSalary: EUR45,000 per yearRelocation assistanceCompany pension schemeDeath-in-Service benefitEmployee referral bonusFriends & Family restaurant discountsSpecial hotel accommodation ratesPaid internal & external training daysAccess to trained Mental Health First AidersSocial & wellbeing eventsAnnual awards, service recognition, Monthly "Team Member of the Month"Meals on dutyAssistance with Leap CardsWho We AreFor over 128 years, The Metropole Hotel (Trigon Hotels) has welcomed guests to the heart of Cork.
We're a team that brings warmth, skill, and personality to every moment.
At Trigon Hotels, you'll find a place to grow, discover your potential, and build skills for life—within one of Cork's most iconic Victorian landmarks.We value passion.
We value teamwork.
We value creativity.
#WeValueExceptionalRequirements3+ years in a Senior F&B Operations Manager role (hotel or equivalent high-volume setting).
Strong track record improving guest satisfaction, cost control, and revenue.Proven leadership: coaching, recognition, performance management, and cross-department collaboration.Commercial acumen: budgeting, forecasting, P&L review, and corrective action.Expertise in menu engineering, recipe costing, and operational efficiency.Passion for hospitality and creating memorable guest experiences.BenefitsSalary: EUR45,000 per yearRelocation assistanceCompany pension schemeDeath-in-Service benefitEmployee referral bonusFriends & Family restaurant discountsSpecial hotel accommodation ratesPaid internal & external training daysAccess to trained Mental Health First AidersSocial & wellbeing eventsAnnual awards, service recognition, Monthly "Team Member of the Month"Meals on dutyAssistance with Leap CardsRequirementshospitality, restaurants, hotels, menu design, cost control, Food and Beverage Operations, Inventory Management