Job Description:
">">We are seeking a dedicated Housing Officer to join our team. This role is responsible for facilitating successful tenancies by supporting tenants in their properties. The Housing Officer will provide essential services in relation to the management of tenancies and addressing breaches of tenure with our Housing Support Team.
This position requires strong communication skills, excellent IT and reporting skills, and relevant qualification. We are looking for an individual who can work effectively within our framework, respect diversity, and promote KVHA's Good Neighbour Policy.
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* To manage a designated patch of housing and keep regular contact with tenants;
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* Looking after rental income and dealing with repairs and neighbour nuisance issues;
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* Monitoring for potential breaches of tenure and ensuring preventive strategies are in place;
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* Interviewing prospective new tenants, in accordance with KVHA Allocations Policy;
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* Inducting new tenants, ensuring they understand the role of the landlord and their responsibilities as a tenant;
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* Promoting KVHA's Good Neighbour Policy;
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* Ensuring that all required paperwork in relation to housing offers and/or refusals, tenancy sign up, inventories and communication with local authorities is fulfilled in line with KVHA Policy.
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Required Skills and Qualifications:
">">Clean Driving Licence Relevant Qualification Excellent communication skills Strong IT and reporting skills 1 to 3 years working with marginalised people, ensuring housing supports.