OverviewSocial Housing Business Consultant - RentsThe NEC Housing Team is growing. We are seeking an implementation consultant to support the team. The role will be remote in Southern Ireland and will require national travel to customer sites.There is potential global opportunities with our subsidy module in this role in the future.ResponsibilitiesOffer expert guidance in implementing NEC Housing system rents modules – particularly differential rents with a focus on how the system is configured and built.Successfully gather requirements and workshop solutions with customers, to ensure the best solution is defined for themProvide excellent advice and best practise to current customers using NEC HousingEnsure that when we give advice or training, our customers are happy and give positive feedback consistently.Ensure that our customers are satisfied with our product and their solution, and promptly communicate any issues to our internal teams.Preparing Configuration, Specification and Policy Documentation to align with customer solutions.Create and maintain training courses and solution design manuals for both customers and internal teams.Stay up-to-date with the latest developments in all aspects of Irish Social Housing Management.Configuration and Building of Models within NEC Housing SoftwareBe flexible and available for travel throughout Ireland to visit both customer and company sites when required.Be willing and able to collaborate with customers on camera via Teams, and potentially be involved in recorded Teams Meetings to be used for training by customersQualificationsEssential SkillsKnowledge of the Rents Management within the context of Social HousingUnderstanding of Differential RentsDemonstrated expertise in implementing Housing Management Systems or Housing Modules, with a strong focus on system configuration and buildDemonstrable experience with requirements gathering from customers, in order to prepare specifications documentsAbility to consistently achieve positive customer feedback through effective delivery of consultancy and training servicesProficiency in creating and maintaining training materials, including courses and solution design manuals for customersFull Driving LicenseDesirable SkillsExperience in creating, configuring, and implementing wider NEC Housing system modules.Additional InformationEmployees of NEC Software Solutions are entitled to the following Company funded benefit:A Group Pension Plan with employer contributions25 Days Holiday Plus Bank HolidaysOther InformationCandidates must be able to demonstrate a pre-existing right to work and travel within the EU. Documentary evidence will be required.All offers are subject to satisfactory vetting, references and occupational health checks.Garda Vetting will be requiredNEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates.
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