We are seeking a professional to handle patient and healthcare professional queries in a dynamic environment. Our ideal candidate will have previous experience in customer service or a healthcare-related role, excellent communication skills, and strong attention to detail.
Key Responsibilities
* Coordinate with internal departments and external contacts to resolve issues
* Process orders and support field staff using a bespoke database
* Meet and exceed service level targets
The successful candidate will thrive in a fast-paced environment and be able to prioritize tasks effectively.
Requirements
* Excellent communication and interpersonal skills
* Strong problem-solving and analytical skills
* Ability to work in a team and prioritize tasks effectively
In return for your expertise, you can expect a competitive salary and opportunities for career advancement.
About Us
We are a leading provider of homecare services across the Republic of Ireland and Northern Ireland. We offer a range of benefits including a pension scheme, life insurance, and paid time off.