Job Overview
Maxi Zoo is part of the Fressnapf Group, a European market leader in pet products. We are driven by the desire to make the lives of pets and their owners simpler, better, and happier.
Key Responsibilities
* Drive operational excellence by ensuring adherence to store processes, regulations, and KPIs while supporting the Store Manager in analyzing and improving results.
* Ensure your team provides personalized advice and maintains a welcoming, tidy store environment that reflects our commitment to a positive shopping experience.
* Empower your team through supportive leadership, training, and fostering a culture of trust and respect. Promote engagement and continuous learning.
* Curate an attractive shopping environment with well-stocked shelves, correct planograms, and accurate inventory management.
* Ensure the animals entrusted to us are well cared for at all times, prioritizing animal welfare. We advocate responsible pet ownership.
Requirements
* Proven retail management experience, especially in assistant management roles
* Ability to lead with warmth and empathy, ensuring smooth operations in the manager's absence
* A desire to grow and develop into a future store manager
* Passion for customer service, strong organizational skills to ensure exceptional customer experiences
* Excellent communication skills and alignment with our company values
What We Offer
* KPI-related bonuses
* Employee discounts
* Paid leave
* Referral schemes
* Advancement opportunities
* Community engagement
* Educational programs
* Annual leave starting at 21 days
* Employee assistance programs
* Cycle-to-work schemes
* Free uniforms