At The K Club, we are currently seeking a
Front Office Duty Manager
to join our wonderful Front Office Team.
A UNIQUE RESORT
The K Club is a truly captivating leisure destination secreted away in lush Irish countryside - yet on Dublin's doorstep - we are a unique resort, a renowned place of celebration, with a spirited history that spans hundreds of years.
Across the 550 acres of our stunning resort we offer a tremendous variety of career opportunities.
At The K Club, we encourage all of our team members when introducing their own ideas, insights and innovations to their respective roles; we want you to embrace the trailblazing spirit we are renowned for.
We also support our team members in pro-actively bringing our brand principles to life on a daily basis.
If this sounds like a place where you could shine, we want to talk to you.
Here's how you'll bring the K Club's trailblazing vision to life:
To support the Front Office Manager in maintaining the day-to-day operations of the Front Office Department
To train, develop and motivate the Front Office Team
To be responsible for guest billing, ensuring all activities etc. are charged correctly
To respond to our Guests requests by accurately assessing the guest's needs, and tailoring the outcome to achieve maximum guest satisfaction
To represent the Team at internal meetings & briefings when required
To work closely with the Reservations Team to ensure all details are correct
To provide support to the Reservations Team when needed
To provide support to the Accommodation Team when needed
This is how we see you:
Previous experience in a Front Office role is essential
A motivator with great communication skills
A passion and genuine interest in customer service
A friendly team player with an ability to work well under pressure
Experience working with Opera is advantageous
What's on offer?
Staff transport to work outside public transport hours within the local area
Ongoing investment in your personal development with access to internal and external training programmes
Fantastic opportunities to progress your career
Monthly recognition programme
Employee Assistance Programme
Monthly service charge payment
Bike to Work Scheme
Discounted local gym membership
Social events
Uniform
Meals while on duty
Discounts on stays at the resort and on Food & Beverage for you and your family and friends
Life Assurance
Data Retention
Please note that all applications and CV's submitted for a role at The K Club will be kept on file for a period of 12 months.
Should you not wish for your data to be held following the closure of the application process then we would ask that you please make note of this when submitting your application.
The Human Resources Team
The K Club