InisCare was established with the core principle that contented caregivers lead to satisfied customers. We maintain the belief that exceptional, dependable, and personable home care services are delivered by individuals who receive support from a skilled and empathetic leadership team. Our goal is to support our team of caregivers in delivering compassionate and professional care that enables individuals to maintain active and fulfilling lifestyles.Job Summary:The role of a Health Care Assistant is to support the Customer to live happily and safely at home. This may involve assisting them with personal care, such as showering or bathing, assisting with dressing, assisting with incontinence care, assisting with meal preparation and light housekeeping.Responsibilities:Practice and maintain the most recent protocol in relation to safety procedures, such as Person Moving and HandlingReport any concerns in relation to the Customer, or colleagues if they are not working within safe boundaries to your managerReport any safeguarding incidents or what you may think is safeguarding to your managerDocument accurately and factually in the daily logs, all tasks completed with the Customer for each shiftAlways maintain confidentialityAttend any training scheduled for you by InisCare & Work within safe and professional boundariesEnsure each task performed with the Customer (medication prompt, personal care, meal preparation, etc) is completed with dignity and respect for the Customer.Encourage autonomy and decision makingTalk with the Customer throughout the shift, regardless of their verbal and cognitive ability, ensuring that all conversations are within a professional contextAttend shifts as scheduled and contact the office in a timely manner if you are unable to attend a shift or are late. Do not phone the customer directly.Qualifications:QQI Level 5 Health care Award or equivalentAdditional Training RequirementsChildren's First – HSE LANDSafeguarding – HSE LANDDementia Training – HSE LANDGDPR Training – HSE LANDAMRIC Basics of Infection Prevention and Control - HSE LANDAMRIC Hand Hygiene – HSE LANDPutting on and taking off PPE in Community Healthcare- HSE LANDSkills:Basic patient care: bathing, dressing, feedingAssisting with mobility and exerciseEffective verbal and written communication & Active listeningFollowing instructions and protocolsProviding companionship and emotional supportFamiliarity with healthcare equipment and devicesTime management and task prioritizationCompetencies:Empathy and compassionUnderstanding and responding to emotional needsEffective teamwork within a healthcare teamSupporting colleagues and positive team environmentAdaptability to changing needs and environmentsWillingness to learn new skills and proceduresAttention to detail in observing and reportingPhysical stamina for demanding tasksReliability, punctuality and Professional appearance and demeanourEthical standards and confidentiality adherenceProblem-solving and critical thinkingExperience:One-year paid experience or prior experience is not required if you have your QQI Level 5Benefits:Competitive hourly rate from €14.00 up to €20.00 (depending on experience)Mileage reimbursement between client visits for driver and walkerRefer-a-Friend Program – €150.00 per referralbike-to-work schemeMentor programSponsored QQI Level 5 (Care Skills and Care for the Elderly Person Modules)Career Progression Plan and guidanceWelcoming Bonus €200.00Equal Opportunity Employer Statement:We are an Equal Opportunity Employer. Our company is committed to creating a diverse and inclusive environment where all employees feel valued and respected. We do not discriminate on the basis of gender, age, race, religion, disability, sexual orientation, marital status, family status, or membership of the Traveller community. We welcome applications from all qualified candidates and are dedicated to promoting equality and preventing discrimination in our workplace.In line with the Employment Equality Acts, we ensure that our recruitment, selection, training, and promotion processes are based solely on the abilities and merits of the candidates and employees. We strive to provide a work environment free from harassment and discrimination, and we support equal opportunities in all aspects of employment.