Job Summary:
We are seeking a highly experienced Hospitality Manager to lead our team in delivering exceptional customer service. This key role involves managing and coordinating the hospitality department, liaising with customers and sales teams, coordinating staff rosters, and motivating and developing the team through training and appraisals.
Key Responsibilities:
* Oversee the day-to-day operations of the hospitality department, ensuring high standards of service delivery.
* Liaise with internal stakeholders, including sales teams, to ensure smooth events and exceeding customer expectations.
* Coordinate and roster staff to meet business needs, ensuring adequate coverage and minimizing downtime.
* Mentor and develop the hospitality team, providing guidance and feedback to enhance their skills and performance.
Requirements:
To be successful in this role, you will require strong leadership and communication skills, excellent attention to detail, and the ability to work in a fast-paced environment. A minimum of two to three years' experience in a similar management role is essential.
Benefits:
This management position offers a range of benefits, including complimentary meals, discounted rates, and more. As a member of our team, you can expect a supportive and dynamic work environment that fosters growth and development.