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We have a fabulous opportunity for a highly experienced hotel events & sales professional with this top luxury property in Co Wicklow. The Director of Event Management is responsible for maximising profit and guest satisfaction through effective management of the Meeting & Events Department.
This role would suit a Senior Event Manager / Meeting & Events Sales Manager with deep experience of the full event cycle from initial enquiry through to handover to the operations team. Must also be a highly commercially-motivated manager with experience of proactive sales techniques to bring in event bookings/upsell events etc.
Key responsibilities include:
* Work to revenue and conversion targets
* Direct day-to-day management of reactive sales & event planning to include enquiries, proposals, chasing, contracting, event planning and internal and external client face-to-face interactions
* Plan and assign work, manage and oversee the M&E team
* Overview the collaboration, management and action of customer satisfaction feedback post event
* Proactively resolve any outstanding issues
* Complete weekly forecasts, plans, and productivity reports for management meetings
* Completely monthly revenue and P&L reports
* Participate in the preparation of the annual departmental operating budget and financial plans
* Monitor budget and upsell products and services to increase revenue
* Review upcoming M&E business pipeline, identify gaps and ensure pro-active measures are taken to achieve set targets in conjunction with DOSM
* Devise creative ideas and strategies to drive business and to upsell to clients with contracted business
* Responsible for recruitment and training of the M&E Team
* Provide mentoring, coaching, and regular feedback to M&E Team to help manage conflict and improve team member performance
* Promote teamwork and the delivery of consistent 5 star service through daily communication and coordination with other departments
The ideal candidate will have at least two years’ experience as a Senior Event Manager/ Director of Meeting and Events with proven track record in leading a large team in a high-volume environment. Further candidate attributes include:
* Welcoming, friendly personality and manner
* A structured and organised work approach with the ability to prioritise workload
* A strong sales focus with the ability to build rapport easily with clients and convert leads into confirmed bookings
* A positive outlook and ability to project a professional image to all collaborators, both face to face and via phone/email
* Ability to manage guest room and meeting space inventories
* Knowledge of event technology products and services
* Knowledge of contract management and legalities
* Strong communication skills (verbal, listening, writing)
* Proficiency in Microsoft Word, Excel, Opera Sales & Catering
* Strong command of the English Language
A great array of benefits is on offer with this role including:
* Pension contribution
* Health & Wellness contribution
* Maternity pay
* 20 days annual leave (increase every two years)
* Sick pay
* Employee recognition awards
* Recommend a friend bonus
* Discounted accommodation rates
* Taxsaver / Cycle to Work schemes
* Parking
* Employee Assistance Programme
* Social and sports events
If you would like the chance to work in and promote one of Ireland’s top tier properties, send in your CV today!
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