Job Description:Remitly's vision is to transform lives with trusted financial services that transcend borders. Since 2011, we have been tirelessly delivering on our promises to people who send money around the world. Today, we are reimagining global financial services and building products that extend beyond traditional barriers to give customers access to more of the services they need, no matter where they call home. Join over 2,700 employees worldwide who are growing their careers with purpose and connection with our customers while having a positive impact on millions of people around the globe.About the Role:Remitly is seeking a team manager to lead our Fraud Investigation Specialists. Your team is a key member within the Remitly's Identity & Trust Programs Team and provides investigative insights on fraud and scams. The position is based in our Cork office (on a hybrid basis, with a minimum of 3 days a week onsite) and will directly report into the Senior Manager of Fraud Program Management. This position provides the unique experience to drive operational excellence through both strategic and tactical work in order to manage fraud at a scaling company.You Will:Lead, support, and develop a team of investigation specialists across multiple risk themes and geographiesPartner with cross-functional global teams and ensure your team is positioned to provide required supportGuide your team on effective prioritization and manage stakeholder expectationsCommunicate with key management stakeholders across different business units on issues, trends, and opportunitiesManage the performance of your team to define metrics and behaviors while supporting each team member with their growth and professional developmentYou Have:Bachelor's degree, financial crimes certifications such as CFCS or CFE, or equivalent experience7+ years of experience in financial crimes, ideally within the fraud and scams domain, specifically in risk operations or investigationsPrior experience of managing a team of people operating in the fraud spaceExperience building scaled fraud operations at a quickly growing companyAbility to execute and deep dive on fraud events, leveraging your team's expertise effectively in order to drive impactful outcomesUnderstanding of common fraud (account takeover, stolen information, etc.), scams (elder abuse, romance scams, etc.), and AML (money mule, high fees, etc.) typologiesFlexible schedule to work with the Seattle HQ when needed that might be different from your regular work hours. Occasionally, you will be asked to provide your support during non-business hours when we are experiencing an acute attack. This role is exempt from overtime payBasic experience building queries via SQL and data visualization (e.g., Tableau, Mode)Previous experience in risk detection rule writing and managing financial crime investigation specialists#LI-HybridOur Benefits:34 days of vacation (including public holidays)Group private medical insuranceGroup pension (6% contributed) and group income protectionEmployee Stock Purchase Plan (ESPP)Mental Health & Family Forming BenefitsLearning and Development BenefitsWe are committed to nondiscrimination across our global organization and in all of our business operations. Employment is determined based upon personal capabilities and qualifications without discrimination on the basis of race, creed, color, religion, sex, gender identification and expression, marital status, military status or status as an honorably discharge/veteran, pregnancy (including a woman's potential to get pregnant, pregnancy-related conditions, and childbearing), sexual orientation, age (40 and over), national origin, ancestry, citizenship or immigration status, physical, mental, or sensory disability (including the use of a trained dog guide or service animal), HIV/AIDS or hepatitis C status, genetic information, status as an actual or perceived victim of domestic violence, sexual assault, or stalking, or any other protected class as established by law.Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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