Customer Service Administrator Job
We are seeking a highly organised and IT-skilled professional to join our client in Kerry, Ireland.
This is a full-time permanent position suited to someone with strong customer service or administration experience.
Key Responsibilities:
* Manage a high volume of incoming calls, ensuring efficient logging and response times
* Schedule and coordinate field service engineers to meet customer requirements
* Liaise with customers on callouts, updates, and service resolutions
* Ensure accurate charging for all service activities
* Assist in the preparation of quotes, tenders, and document management
* Provide general administrative support including sales admin, customer reception, and day-to-day office operations
Requirements:
* Previous experience in a customer service or administration role
* Proficient in IT systems, with excellent working knowledge of Microsoft Office
* Exceptional communication and interpersonal skills
* Ability to multitask and work well under pressure
What's Offered:
* A competitive salary package
* A supportive and collaborative working environment
* Opportunity to grow within a reputable and expanding company