Job Title: Content Quality Specialist
">
About the Role:
">
We are seeking a highly motivated and skilled professional to join our team as a Content Quality Specialist. In this role, you will be responsible for conducting quality audits and recommending corrections to our retail catalog.
">
Your Key Responsibilities:
">
">
* Lead and oversee the execution of content audits, adhering to established processes and guidelines.
">
* Demonstrate exceptional judgment and decision-making skills during content audits, even in situations with ambiguous or incomplete information.
">
* Exercise your editorial expertise to approve or disapprove audit entries based on pre-defined guidelines, providing well-reasoned explanations for each decision.
">
* Effectively communicate audit results to relevant stakeholders within the organization, offering insights and recommendations for continuous improvement.
">
* Create appealing high-quality textual content for Amazon products which will enhance customer's e-commerce buying experience.
">
* Analyze system generated outputs and use existing feedback loop to fine tune the instructions which helps improve precision and recall of system generated outputs.
">
* Utilize sources to validate and enrich catalog data, ensuring its reliability and relevance to customers.
">
* Ability to produce executive metrics and make recommendations for process and systems improvement.
">
* Proactively serves as a technical resource and mentor for other associates.
">
">
Required Skills and Qualifications:
">
To succeed in this role, you will need:
">
">
* Experience using data to influence business decisions.
">
* Knowledge of SQL and Advanced Excel (Array and Statistical formulas).
">
* 1+ years of program or project management experience.
">
* Bachelor degree in the field of Engineering, Science, Arts or Literature with 1 to 2 years of working experience in textual content management processes or similar fields.
">
* Proficiency in American English with demonstrated language skills in verbal, writing, reading, and comprehension.
">
* Strong working knowledge of basic computer business applications such as MS Word, MS Excel, Outlook.
">
* Familiarity with online retail (e-commerce) and Internet search industries.
">
* Continuously reviews and reports current state of team's workflow.
">
* Willingsness to work with sensitive issues.
">
">
Benefits and Others:
">
This is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
":