Musgrave is one of Europe's most successful family-owned businesses, with a rich 150-year legacy in food and brand innovation.
We're proud to serve communities across Ireland and Spain, feeding one in three people every day through 18 iconic brands like SuperValu, Centra, Mace, Frank and Honest, and Musgrave MarketPlace.
By supporting thousands of retail and foodservice family businesses, we make a positive impact on the communities they serve.
We're committed to becoming the most trusted and sustainable business in Ireland, and we're looking for dynamic, forward-thinking individuals to join us on this journey.
As we continue our journey toward becoming Ireland's most trusted and sustainable business, we have an exciting opportunity for a successful candidate to join our team as a Foodservice Supervisor in our Ballymun MarketPlace.
What you'll be doing :
This role is responsible for the daily operation of the Foodservice department.
Responsible for sales, margin, costs, range, execution, replenishment, picking and compliance within the foodservice department.
Build strong influential relationships with customers to understand and meet their needs.
Consistently deliver excellent service to customers, focusing on maximising profitable sales to the customers and growing the customer's loyalty to Musgrave.
Ensure all areas of the foodservice department are merchandised to the highest standards.
Execute promotions in line with promotional guidelines.
Work in partnership with the re-order team to ensure correct stock levels at all times and take responsibility for specific orders where relevant.
Achieve full compliance on all Standard Operating procedures.
Control waste, markdown and shrinkage within the foodservice department.
Implement effective stock management principles including date checks, stock rotation, cycle counting and stock integrity.
Ensure strict adherence to HACCP requirements and all required records are accurately recorded and maintained.
Consistently achieve and improve all operational KPI`s (Costs, standards, availability, wastage, labour, mystery shopper etc.), achieve all H&S, HACCP and SOP audits.
Regularly monitor and evaluate performance and standards and take relevant and necessary actions to achieve results.
Build and sustain a high performing engaged team by providing clear direction, stretch targets, regular reviews to manage all levels of performance (proactively manage under performance and recognise and encourage high performance)
Demonstrate the Musgrave leadership skills and values holding self and others accountable for meeting and exceeding objectives.
Maximise the potential of team members to encourage and sponsor talent to ensure succession within the branch and across the Group
Ensure departments are appropriately resourced to achieve maximum efficiencies and productivity in most cost-effective manner
Ongoing training and development of all colleagues
Communicate clearly and positively to engage all colleagues to ensure they understand their role in delivering the brand (business/branch objectives)
Ensure total awareness of legislative requirements and company policy and procedure with regard to Health and Safety, Environmental Health and legal considerations of the food environment
To make oneself aware of the total layout of the depot including fire / emergency exits
To make oneself fully aware of the company handbook, policies and procedures and adhere to all rules at all times
To ensure good housekeeping practices are used at all times
Experience, Skills and Education
What we're looking
The successful candidate will have:
People Management experience is essential.
3-5 years' experience working within a within a foodservice department in a retail/wholesale/foodservice business is advantageous.
Understands and is familiar with the grocery retail and/or foodservice markets.
1-2 years' experience in leading a team.
Commercial awareness – has worked cross functionally in different parts of a business
Standards and KPI focused.
Excellent communication, interpersonal and influencing skills.
Leadership skills with the ability to supervise and direct a team.
Honesty, integrity and openness.
Strong problem-solving focus.
Capacity to manage competing priorities.
Good business acumen and numerical ability with a basic understanding of commercial sensitivities
Food or business qualification at certificate/diploma level would be a distinct advantage
Good knowledge of HACCP & H&S regulations
Musgrave is an equal opportunities employer.
We encourage applications from diverse candidates.
If we can make any accommodations to enable you to be the best version of yourself during the interview, please let us know.
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