Join to apply for the Platform Engineer role at ReliaQuestJoin to apply for the Platform Engineer role at ReliaQuestWhy it's worth it:The Platform Engineer position will be part of the team that is accountable for providing support to the platform by working with internal and external users. The Platform Engineer will be engaged with all teams at ReliaQuest to continuously improve end-user experience and mature GreyMatter holistically. This position reports to the Director of Platform Enablement.Why it's worth it:The Platform Engineer position will be part of the team that is accountable for providing support to the platform by working with internal and external users. The Platform Engineer will be engaged with all teams at ReliaQuest to continuously improve end-user experience and mature GreyMatter holistically. This position reports to the Director of Platform Enablement.The everyday hustle:Provide advanced troubleshooting support for GM capabilities (e.g. Detect, Investigate, Respond) and integrations (e.g. Google Chronicle, Crowdstrike, Microsoft Products).Tune and optimize GreyMatter integrations to improve performance and reliability (this occurs at both the global and customer level)Proficient in crafting API requests for testing and navigating internal/vendor documentation.Handle high impact/technical customer escalations when it comes to the GreyMatter platform.Triage and confirm user submitted bug reports. This includes extending the initial report to provide actionable context and examples for internal development teams to resolve.Provide production level context for platform/connector issues that were not caught in testing.Join production war room calls to assist with triage, support, and recovery of critical issues.Proactively Investigate failures across the platform and escalate them where appropriate for reviewSubmit monitoring requests to product owners to deepen visibility around GM features for health and stability.Work with Development teams to correctly test solutions to handle bug requests in staging.Do You Have What It Takes?:Requires close collaboration with Product Management, Technical Operations, and Development teams to identify unusual issues with GM capabilities and connectors.A strong troubleshooting mindset, attention to detail, and effective communication to cross functional teams will be crucial for success in this role.Seniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionEngineering and Information TechnologyIndustriesComputer and Network SecurityReferrals increase your chances of interviewing at ReliaQuest by 2xSign in to set job alerts for “Platform Engineer” roles.Dublin, County Dublin, Ireland 1 month agoDublin, County Dublin, Ireland 1 week agoDublin, County Dublin, Ireland 1 week agoDublin, County Dublin, Ireland 1 week agoDublin, County Dublin, Ireland 5 days agoDublin, County Dublin, Ireland 1 week agoDublin, County Dublin, Ireland 20 hours agoDublin, County Dublin, Ireland 2 weeks agoDublin, County Dublin, Ireland 1 week agoDublin, County Dublin, Ireland 2 weeks agoDublin, County Dublin, Ireland 1 week agoDublin, County Dublin, Ireland 16 hours agoDublin, County Dublin, Ireland 3 days agoDublin, County Dublin, Ireland 5 days agoDublin, County Dublin, Ireland 1 week agoDublin, County Dublin, Ireland 21 hours agoDublin, County Dublin, Ireland 2 weeks agoDublin, County Dublin, Ireland 3 weeks agoDublin, County Dublin, Ireland 2 weeks agoDublin, County Dublin, Ireland 2 weeks agoDublin, County Dublin, Ireland 2 weeks agoDublin, County Dublin, Ireland 5 days agoFrontend software engineer (React) - Europe RemoteDublin, County Dublin, Ireland $35,000.00-$40,000.00 1 month agoDublin, County Dublin, Ireland €60,000.00-€70,000.00 2 weeks agoDevOps Engineer AWS – Dublin City Centre (WFH hybrid)Software Development Engineer - PlatformDublin, County Dublin, Ireland 5 days agoDublin, County Dublin, Ireland 4 days agoDublin, County Dublin, Ireland 1 month agoDublin, County Dublin, Ireland 1 week agoDublin, County Dublin, Ireland 3 weeks agoDublin, County Dublin, Ireland 2 weeks agoDublin, County Dublin, Ireland 2 days agoDublin, County Dublin, Ireland 1 week agoWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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