About Us:At Dublin Simon Community, we're dedicated to making home a reality. We empower individuals to access and sustain housing through services like prevention, addiction treatment, emergency response, and targeted interventions, in collaboration with our partners.If you share our values and want to make a difference, we'd love to hear from you. We're looking for client-focused, friendly, and adaptable individuals to join our team.We prioritise best practices in HR, including staff training, communication, and involvement in decision-making, to create a supportive and effective work environment.About The RoleContract Type:full-time, permanentLocation:Dublin City, Ushers IslandWorking Hours:37.5 hours with a 7-day liabilitySalary:31,500 DOEThe receptionist role at Ushers Island will play a pivotal role in supporting the daily operations of the 100-bed facility. You will be responsible for day-to-day reception activities as well as providing assistance across our Ushers Island team. You'll report to the Operations Manager.Job RequirementsMaintain a welcoming and inviting reception experience for clients, visitors, and staffManage the opening and closing of the building and the secure set up of reception dailyInducting new staff to the buildingAllocating access cards and managing the access control to the building including removing access when staff or clients leave.Familiarity with the building systems (panic alarms, fire alarms, fire drills, fire evacuation plans, CCTV monitoring, access control, first aid, AED, audio-visual programming of communications, room booking systems, photocopier codes, procure, front door securityProcure goods as requested by the operations manager using an e-procure systemRota, Timesheets, and TMS Management (Time Management System)Management of rotas, payroll and leave and over contract hours for the following services Detox, Step Up Step Down, Blood Borne Virus. Ensuring full staffing ratios for all services to allow for the safe functioning of services.Maintaining communication with the Nurse Managers, and Therapeutic Services Managers.Maintain the cyclical tracker document (bins, deep cleans, sanitary bin collection, deep cleans, window cleaning, etc), non-IT asset register, register of warranties, and stock control for goods.Checking delivery and receipt documents of goods and dispersing to specified areas.Managing the control of people and goods throughout the building.Maintain the media messaging system by liaising with the Head of Function.Prepare documents for the Operations managerReminders to all staff regarding any cyclical maintenance scheduledDiary management – arrange meetings, on-site events, couriers, access for emergency services etcManaging all postal, telephone, and visitor communications in and out of the buildingSet up areas for training/meetings as required.Monitoring collections of bins and notifying Management if they are overflowing/not collected.Liaise with emergency services for exact location, Eircode, and access to the buildingMonitoring people entering/leaving the building ensuring compliance with Fire Safety (signing in/out) and infection control (using hand sanitizer).Adherence to data protection and maintaining confidentialityAssist the Operations team if and when required.Requirements Of All Dublin Simon StaffCommitment to the purpose of Dublin Simon Community and to work within the values, policies, and procedures of the organisation and in the context of current legislation and regulationsTo participate in regular supervision with your line managerTo actively participate in team and staff meetings and service reviews/ evaluations and to contribute to the development of policy and practice within your area of work and within Dublin Simon as a wholeTo report any area of concern to your line manager in a timely mannerTo show reasonable flexibility in relation to hours of attendance to meet the needs of the work. Work during unsocial hours may be required.Have a flexible approach to the work in response to organisational change, development, and review of best practices.Participate in and engage with a performance management program.Identify training needs with your line manager and participate in training opportunities appropriate to the roleYou are responsible for managing health & safety standards in your service in line with Dublin Simon Community Policies, Procedures & GuidelinesTo participate in the efficient flow of information within the organisation by sharing and seeking the information as appropriateTo undertake other duties as may be requested by the line manager from time to timeTo undertake your work in a manner that is friendly, flexible, and informal whilst being professionalNote: This Job Description is reviewed and updated in line with the needs of the work.Qualification RequirementsMinimum 1 year's experience in a busy reception / administrative role.Good communication skills both written and verbalUnderstanding of data protection and confidentialityDemonstrate an eagerness to learn with a strong work ethicTeam-orientated with a flexible approach to changing business prioritiesPossess a high level of attention to detail with strong problem-solving skillsBe a self-starter, hard-working, committed with a willing to learn and develop new ways of working/processesGood IT skills, in particular, an in-depth knowledge of Microsoft OfficePlease note:If you are unsure of any of the requirements, please contact the Recruitment Team at Shortlisting will continue throughout the recruitment process.Dublin Simon Community is an equal opportunities employer and encourage applications from all qualified individuals.