Join to apply for the Retail Assistant/Designer role at Morris's Builders Providers, DIY & Garden Centre
An exciting opportunity has arisen for an ambitious and energetic Retail Assistant/Designer in a renowned leading builder's providers and DIY store. You would initially primarily be based within the showrooms, with the opportunity to move within the store to other areas as required.
If you have experience in design or sales, are enthusiastic & customer-focused, and want to work with a friendly, knowledgeable team of professionals, we'd like to hear from you!
This is a great opportunity for an experienced candidate to join a company celebrating over 40 years as the leading provider of building, trade, and plumbing products in the southeast.
MAIN TASKS/RESPONSIBILITIES:
* Build effective working relationships with customers, identify sales opportunities, and achieve sales and margin targets.
* Guide clients from initial consultation to final design, understanding their requirements and budgets, while providing excellent customer service.
* Report to the retail manager. This is a full-time position, 39 hours per week, including Sundays, Saturdays, and bank holidays as required.
* Engage customers to generate leads and enquiries proactively.
* Understand customer needs and generate creative ideas and solutions.
* Liaise with customers from initial meeting to project completion.
* Produce accurate quotations aligned with customer budgets.
* Upsell products and services.
* Learn and utilize design software to create detailed design plans.
* Collaborate with other departments for a seamless customer experience.
* Maintain showroom standards and update point-of-sale information.
* Resolve customer issues pre- and post-sale promptly.
* Merchandise and maintain stock across categories.
* Process cash and account sales.
* Stay updated with new products and knowledge.
* Assist with stock takes as needed.
You must be flexible and willing to undertake other work as assigned by the company.
REQUIREMENTS:
* Excellent communication skills for customer-facing roles.
* Knowledge of design software (e.g., ArtiCAD, AutoCAD) is advantageous but training will be provided.
* Minimum of 3 years retail/design experience preferred.
* High attention to detail and good design eye.
* Motivated, target-driven, with a proven sales record.
* Excellent computer skills.
* Ability to organize time effectively in a busy environment.
* Energetic, goal-oriented, and self-motivated.
* Ability to meet deadlines efficiently.
* Proactive sales approach with a desire to excel.
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