At Thérapie Clinic, we are the fastest-growing Aesthetic Medical Clinic in Europe. With 75 Clinics across Ireland, Northern Ireland, Great Britain and New York City and over 200 Doctors on our team we pride ourselves in being the No.1 Medical provider of Aesthetic Medical treatments. It’s an exciting time for us and we are looking for some talented people to join our team!
About the Role
We are delighted to be recruiting for the role of a Field Service Engineer/Technician. We are looking for a person who can support with repairing, testing and installing laser systems. The candidate will provide support and training with onsite technical issues or challenges faced in clinics or by team members.
We want people to ‘Do their best work at Thérapie’ and as part of the Clinic Team, you will be integral to creating that environment and culture.
Key Responsibilities
Repair, test, calibrate and install laser systems, sub-systems and/or sub-assemblies
Report to supervisor any potential problems which could impact timely completion of assigned tasks, equipment shortcomings, and more complex equipment problems
Maintain complete and accurate service records
Interact with stakeholders and monitor sites
Provide on‑site technical support as required
Provide on‑site technical support for workshops and/or shows
Occasional overnight travel
Other duties and responsibilities as directed by supervisor
Provide technical support and business guidance remotely through call center on non‑scheduled service days
Completion of tasks as assigned by management
Demonstrate familiarization with Laser technology and applications
Maintain a minimum of service recall
Qualifications and Skills
Working knowledge of customer needs in a medical environment
Perform product alignment and certification to specification
Adhere to company policies and accounting procedures for purchases, ordering of spare parts, van stock, and prompt return on all RMA’s
Associate's degree in electronics or equivalent experience preferred
2-3 years of related field service experience in troubleshooting medical electronics equipment
Technically oriented with hands on Laser technical experience preferred
Perform product alignment and certification to specification
Uncapped Earnings
With our uncapped commission structure, the sky's the limit!
Treat Yourself
Enjoy free laser hair removal, Free EmSella and generous discounts on our skin, AWI and body treatments – because our skin maestros deserve the best.
Share the Love
Avail spouse and family discounts, spreading the joy of Thérapie.
Sisterly Love
10% off Thérapie Fertility & Optilase treatments – because family helps family.
Thérapie Fertility
We offer one free treatment cycle of IVF/ICSI/RIVF to all team members after they have been with us for 2 years.
Optilase Eye Clinic
We offer free laser eye surgery to all team members after they have been with us for 2 years.
Skin Royalty
Discounts on leading skin brands & treatments (Murad, Skin Theory).
Career Pathways
Embark on a journey of career progression & management training – we believe in promoting from within!
Knowledge Oasis
Immerse yourself in a full week of paid training in our academy, where knowledge is power.
Big Birthday Bash Leave
Enjoy an extra day off on your landmark birthdays to celebrate in style!
Longevity Bonus
Earn extra annual leave days after 2 years of dedicated service.
Employee Assistance Scheme
Access confidential support services for personal and professional well‑being.
Application Process
Explore Opportunities: Start by finding the role that excites you.
Submit Your Application: Apply by uploading your CV.
Application Review: Our Talent Acquisition Partners will carefully review your application.
Initial Contact: If shortlisted, our Talent Acquisition Team will reach out to schedule an interview.
Interview Stage: Complete the interview process with our team.
Offer & Onboarding: If successful, you'll receive your offer along with onboarding details.
Begin Your Journey: Attend our state‑of‑the‑art training facility to kickstart your career with us.
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