Service and Parts Manager (Part-Time)
Bangor (BT19)
On behalf of our client, a growing local Engineering business supplying compressed air and pneumatic solutions McKinty Associates are seeking to recruit a Service and Parts Manager to join their team on a part-time basis. This is an excellent opportunity for a motivated individual, ideally with an engineering background. This role is central to ensuring the smooth coordination of field operations, efficient management of parts and inventory, and delivery of excellent customer service.
You will act as a key link between customers, engineers, and suppliers supporting daily operations through effective scheduling, accurate order processing, and strong administrative control.
Key Duties:
Scheduling & Coordination
Plan and schedule installations, service visits, and repairs
Allocate jobs to engineers based on availability, location, and skillset
Ensure efficient use of resources and timely job completion
Customer Service
Act as the first point of contact for customer enquiries
Log service requests, breakdowns, and warranty issues accurately
Keep customers informed of appointments, delays, and progress
Handle queries professionally, escalating where necessary
Spares & Parts Administration
Process orders for spare parts and components
Liaise with suppliers regarding availability and lead times
Track parts required for upcoming jobs
Maintain accurate inventory and stock records
Assist with deliveries
Data & System Management
Maintain internal systems with accurate, up-to-date information
Raise job sheets, completion records, and invoices
Eligibility criteria:
Strong organisational and time management skills
Excellent written and verbal communication
Good IT skills (Microsoft Office; CRM or scheduling systems)
Ability to multitask and prioritise in a fast-paced environment
High attention to detail and accuracy
Experience in service, logistics, or construction environments
Experience scheduling engineers or field-based teams
Knowledge of compressed air and pneumatic solutions or similar products
Experience with stock or parts management
Applications for this role will be considered immediately with a view to placing the right individual ASAP, so please register your interest early. Please note, the opening may close in advance of advertised closing date - this is a guideline only.
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