Product Owner
Location: Galway, Ireland
About Our Company – OneTouch Health
OneTouch Health is a fast-growing, ambitious, and award-winning healthcare software company transforming how care is delivered across the UK, Ireland, and beyond. Our platform supports thousands of residential, homecare, and community care providers, enabling safer care, stronger compliance, and better outcomes for tens of thousands of service users every day. With over a decade of deep sector expertise, OneTouch Health is trusted by hundreds of care organisations to streamline operations, improve quality of care, and empower frontline staff.
Now is an exciting time to join OneTouch Health. Following strong organic growth and significant private-equity investment, we are entering the next phase of our journey with ambitious expansion plans, major platform enhancements, and an accelerated roadmap in AI-powered care management.
At OneTouch Health we build systems that make care safer, smarter, and more connected. Our engineering and SRE teams are modernising our platform to deliver greater reliability, scalability, and visibility - while simplifying and accelerating the development lifecycle across a rapidly evolving product suite.
We are unifying our acquired platforms, enhancing our residential care capabilities, and laying the foundations for a next-generation system of intelligence that supports carers through automation, insights, and seamless workflows.
This is an exceptional moment to join a collaborative, mission-driven team that values innovation, ownership, and continuous improvement. You'll work in an environment that supports professional growth while making a real impact on the future of health and social care.
Responsibilities – What will I be working on?
* Work with the OneTouch Health business team (Sales, Marketing, Engineering and Operations) to design and refine priority features for the product backlog
* Partner with developers, business partners and testers to ensure solid requirements, test and acceptance criteria.
* Carry out competitive analysis as part of work intake and feature assessment with a focus on customer value and revenue opportunity
* Work with business and technical teams, as well as our customers both locally and globally, to create business deliverables such as Process Maps, Business Requirements, Functional Requirements (including Use cases), User Stories and User Acceptance Tests.
* Participate in workshops with business stakeholders to develop requirements.
* Work closely with business, and product scrum teams in the overall delivery of solutions.
* Design for MVP as part of product requirement definition and take iterative design processes into consideration as part of sprint and release planning.
* Drive quality through the entire Product development process via delivery of high-quality documentation
* Work as a team with other Product Managers, Product owners and Scrum Masters to help drive product / platform outcomes.
* Contribute to improvements to our Analysis and Requirement definition documentation and methodologies.
Skills – What we need you to bring to the table
* Relevant Third Level Qualification in a numerate or analytic domain
* 5+ years' experience as a Product Owner working in an Agile environment.
* Experience using analysis skills and techniques to elicit the required information and produce deliverables to tight deadlines.
* Practical know how when it comes to managing / facilitating workshops and co-ordinating outputs.
* Carried out high impact competitive analysis as applied to product / feature design
* Skilled at using Jira, Github or equivalent tools for Story and Requirements management.
* Ability to clearly and concisely gather, interpret, analyse and document System functions, Business Process, User and Data Functional requirements in a structured way.
* Knowledge and experience of Agile Methodology – an Agilist at heart
* Ability to communicate effectively with technical, business resources, all levels of management and external stakeholders.
* Experienced in customer facing meetings and contributing ideas to grow the product offerings.
* Hands on skills with data analysis and tools desirable but not essential
* Business Analysis, Requirements Definition and/or Agile certifications an advantage but not essential.
* Enjoy communicating effectively with technical, business resources, all levels of management and external stakeholders.
Benefits – What will you get in return?
* Opportunity to have an impact within a Private Equity funded, High Growth Company operating in the Healthcare domain, delivering next generation software as a service platform.
* We encourage contribution and decision-making ideas are listened to and encouraged. Experts are allowed and encouraged to make decisions.
* A great emphasis on teamwork, communication and keeping everyone up to date on our progress as a company.
* Join a growing team of strong players with the opportunity to learn and grow your knowledge and career.
* Hybrid and remote working opportunities.
* Competitive compensation.
* Health insurance contribution
* Company pension scheme and vacation allowance.
* Company Sick Pay.
* Death in service benefit
* Income Protection scheme.
* Great Sports and Social club with lots of events for the team throughout the year