Before you apply
This job is only open to employees of the HSE, TUSLA, Section 38 agencies, or statutory health agencies per WRC Agreement
Reference
NAAS825211
Category
Management/Admin/ICT
Grade
Grade VII 0582
Advertisement source
HSE
Advertisement Type
Internal
Important Information
This job is in the HSE.
Health region
HSE Dublin and Midlands
County
* Kildare
Location
Naas General Hospital
Recruiter
HSE Dublin and Midlands: Longford, Westmeath, Offaly, Laois, Kildare, and parts of Dublin South and Wicklow
Contract type
* Permanent Wholetime
Post specific related information
The Unscheduled Care Lead will provide strategic and operational support to the Senior Management Team and Clinical Directorates at Naas General Hospital, with a particular focus on enhancing the quality, safety, and efficiency of unscheduled care services.
This role involves providing leadership in the ongoing improvement of unscheduled care pathways and performance, including urgent and emergency care services, and the development and implementation of robust performance monitoring systems. The post holder will be responsible for tracking, analysing, and reporting key performance indicators (KPIs) in alignment with HSE targets, such as ED wait times, 9-hour and 24-hour breaches, and the proportion of patients aged 75+ waiting more than 24 hours in the Emergency Department and will present data regularly at Operations and Senior Management meetings to support informed decision-making.
In line with the HSE's national focus on improving outcomes in urgent and emergency care, the Unscheduled Care Lead will work to optimise patient flow from the point of ED triage through to timely admission, discharge, or transfer. A particular emphasis will be placed on the early identification and prioritisation of patients over 75 years of age, ensuring compliance with the National ED Taskforce recommendations and Age-Friendly Hospital standards.
The Unscheduled Care Lead will work closely with the Scheduled Care Manager, Patient Flow ADON, Operations Manager, ED Consultant clinical lead, CNM 3, IPC team and other key stakeholders to ensure an integrated and coordinated approach to patient flow across the hospital. The post holder will actively participate in daily bed management meetings and contribute to the delivery of timely and effective patient flow solutions, with a continued emphasis on reducing delayed discharges and length of stay, especially for older persons.
The role also includes responsibility for advance planning of weekends and bank holidays, engaging with relevant clinical and operational stakeholders to ensure appropriate capacity, resourcing, and escalation arrangements are in place to manage anticipated demand and reduce risk, particularly during periods of heightened ED pressure.
This is a highly collaborative role that requires strong leadership, analytical, and communication skills, with a clear focus on delivering high-quality, patient-centred urgent and emergency care. The Unscheduled Care Lead will champion service improvements that promote safe, timely access to care and effective transitions for all patients, especially those most vulnerable to long ED stays and delays in discharge
Closing date
04/09/2025 12:00:00
Proposed interview date
Candidates will normally be given at least two weeks' notice of interview. The timescale may be reduced in exceptional circumstances.
Informal enquiries
Name: Rory Dignam
Position: Operations Manager, Naas General Hospital
Tel:
Email:
External link