Celtic Careers has partnered with a successful and growing company in Rathcoolewho are currently looking to hire an experiencedCustomer Service Representative.
We are seeking a highly motivated and customer-focused individual to join our clients team.
In this role, you will be the first point of contact for customers, providing product information, processing orders, and addressing inquiries to ensure customer satisfaction.
Key Responsibilities: Respond to customer inquiries via phone and email in a professional and timely manner Provide detailed information about products, including specifications, pricing, and availability Process orders, returns, and exchanges accurately and efficiently Coordinate with sales, logistics, and technical support teams to ensure smooth order fulfilment Maintain accurate records of customer interactions and transactions Requirements: Previous experience in a customer service role Strong communication skills, both written and verbal Excellent problem-solving abilities and good attention to detail A team player who can also work on their own initiative Proficiency in Microsoft Office Suite (experience using SAGE would be a great advantage) Ability to multitask and work efficiently in a fast-paced environment A proactive and customer-oriented approach If you are looking for a new challengein a great team environment wed love to hear from you!
If you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search.
Celtic Careers is proud to be an Equal Opportunity Employer.
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Good Communication skills, time management skills, with the ability to multitask effectively, proactive problem solver Skills: Good Communication skills time management skills with the ability to multitask effectively proactive problem solver