My client is looking for field service engineer to join their team in Dublin.
Key Tasks
Carry out service & maintenance itinerary in accordance with Company and Service procedures, whilst seeking to optimise use of time and minimise associated costs.
Ensure he/she is fully conversant with products working on and Company and local Health and Safety requirements and arrangements so work on customer's premises is done in a professional and safe manner.
Complete and submit all relevant documentation accurately and within agreed timescales.
On arrival at customer's premises, to inform staff of reason for visit and request permission before carrying out the required work. Upon completion of the required work, to ensure work area is clean and tidy, disposal of parts and chemicals is in line with site instructions and relevant documentation is fully completed, correctly authorised and required copies left with authorising employee.
Feedback any recommendations to following visits to customers premises, and on an on-going basis to contribute ideas and observations in a professional manner, that may support on-going improvement in products and services.
Ensure personal appearance and levels of hygiene and health are of an exemplary standard in keeping with the Company’s market area and ethos.
Maintain all tools, spares and equipment within his/her care in a safe working condition highlighting anything unsafe to Supervisor or Line Manager immediately. Any losses, breakages or excess wear and tear should be reported immediately to authorise Engineer obtaining replacements.
Liaise with co-ordinator and customer contacts to advise intended appointment times and duration of works to ensure customers are fully informed at all times.
Highlight to senior managers any shortcomings, malpractice or dishonesty contrary to company policies and procedures discovered in the course of carrying out duties.
Work as part of an on-call rota
Knowledge / Experience
City and Guild/NTEC/ONC or similar qualifications in mechanical/electrical engineering - Preferrable
Mechanical/electrical engineering experience – Preferrable
Conversant with ISO 9001:2008, ISO and OHSAS 18001:2007, the Company’s Integrated Management System - Desirable
Previous Medical Device industry experience – Desirable
Must have strong written and verbal communication skills along with competent computer skills- Essential
Previous Experience – Desirable
Must hold full current drivers licence
Garda vetting clearance will be required, at the company’s cost.
Skills
Field Service
Repairing
Service Engineering
Mechanical engineering skill
Fault Diagnosis
Field Service Engineering
Repair
#J-18808-Ljbffr