The Company
CoolPlanet is a fast-growing global leader in industrial-scale decarbonisation and is currently experiencing significant market expansion. We combine technology and world-leading engineering expertise to help complex organisations reach Net Zero faster, at scale.
We engage in developing and designing innovative energy-efficient solutions tailored specifically to each client site, through examining and modelling their existing processes and equipment in order to identify and implement energy conservation measures. We dramatically reduce carbon emissions and bring the world closer to solving climate change.
Our people are the driving force behind our success. We have a high-performance, fast-paced, growth culture that attracts and fosters highly talented and driven individuals. CoolPlanet operates in seventeen different global regions.
Position Overview:
The Account Executive (CRE Portfolio) serves as the primary day-to-day contact for commercial real estate customers, building trusted relationships with asset managers, facility teams and ESG leads. They manage customer queries, escalations and performance reporting while supporting QBR preparation and renewal processes.
The role is responsible for tracking key KPIs across utilisation, anomalies, savings and optimisation opportunities. AEs coordinate closely with engineering, analysts and project managers to ensure smooth delivery and onboarding of new CRE sites. They identify upsell and cross-sell opportunities across the CoolPlanet offering. Strong communication, organisation and data-driven insight skills are essential.
The Key Accountabilities of the Account Executive:
* Act as the day-to-day point of contact for CRE customers.
* Build trusted relationships with asset managers, facility teams, ESG leads and engineers.
* Manage customer queries, escalations, actions and follow-ups.
* Produce and deliver monthly CoolPlanetOS performance reports.
* Support the preparation of Quarterly Business Reviews (QBRs).
* Track KPIs such as utilisation, anomalies, savings and optimisation opportunities.
* Assist with renewal preparation, proposals and SOW development.
* Identify upsell and cross-sell opportunities across ARR, PS and enabling.
* Coordinate delivery activity with engineering, analysts and project managers.
* Support onboarding for new CRE sites and building activations.
* Maintain accurate CRM records, forecasting and notes in HubSpot.
Account Executive candidate profile;
* 1 - 3 years in Account Management, Customer Success, Sales Support, AE or a similar client-facing role.
* Strong written and verbal communication skills.
* Highly organised with strong follow-through and attention to detail.
* Comfortable managing multiple accounts simultaneously.
* Experience in SaaS, sustainability, energy, technology or property-related sectors.
* Ability to interpret data and present clear insights to customers.
* Proficiency with CRM tools (HubSpot preferred).
Desirable Experience
* Experience in CRE, facility management, construction or engineering.
* Understanding of building systems such as BMS, HVAC, metering or controls.
* Knowledge of decarbonisation, sustainability or energy management practices.
Benefits
* Private medical insurance
* Company pension
* Employee Share Option Scheme
* Company social events
* Career growth with dedicated upskilling time.
* Bike to work scheme
* Lunch provided on site
* Gym on site
* Refer A Friend Incentive: Earn €2,000 per referral
* Devices: Company phone and laptop
* Be part of a mission-driven company tackling climate change with technology.
Location
: Our office is based in Powerscourt House, Co. Wicklow. We offer a hybrid working model of 3 days on-site with the opportunity to work flexibly.
At CoolPlanet, we are dedicated to fostering a diverse and inclusive workplace culture where everyone feels valued, respected, and empowered to contribute their unique perspectives. We believe in equal opportunities for all, regardless of race, ethnicity, gender, religion, sexual orientation, age, disability, or any other characteristic. We are committed to creating an environment that celebrates diversity and encourages collaboration, innovation, and personal growth. Together, we strive to build a CoolPlanet where every individual can thrive.