Job Overview
We strive to create an environment that fosters growth and employee empowerment, allowing them to reach their full potential.
This role plays a critical part in ensuring the stability, performance, and usability of the ServiceNow platform.
The successful candidate will be responsible for managing day-to-day platform operations, incident resolution, routine maintenance, and contributing to the delivery of new features and enhancements through configuration and release activities.
This includes collaborating with cross-functional teams to design, develop, and implement solutions that meet business needs.
Key responsibilities also include monitoring system performance, identifying areas for improvement, and implementing changes to optimize platform efficiency.
A strong understanding of IT service management principles, combined with excellent problem-solving skills, is essential for success in this role.
Additionally, effective communication and collaboration skills are necessary for working closely with stakeholders to ensure seamless service delivery.
Key skills required include expertise in ServiceNow configuration, scripting, and customization, as well as experience with data analysis and reporting.
Bachelor's degree in Computer Science, Information Technology, or related field. Equivalent experience may be considered in lieu of degree.
Benefits include competitive compensation package, comprehensive health insurance, paid time off, and opportunities for professional growth and development.
This role offers a unique opportunity to work on challenging projects, collaborate with talented individuals, and contribute to the success of our organization.
Requirements:
* Expertise in ServiceNow configuration, scripting, and customization
* Experience with data analysis and reporting
* Strong understanding of IT service management principles
* Excellent problem-solving and communication skills
* Bachelor's degree in Computer Science, Information Technology, or related field