Our client, a well-established IT Support company with over 25 years experience, is seeking a Field Service Engineer (Level 23) to join their growing team. The business delivers Managed IT Services, IT Solutions, and Cyber Security Solutions to a broad client base across commercial organisations and educational institutions. Customer satisfaction is central to the company's success. They are looking for a technically capable, customer-facing engineer who enjoys problem-solving, working autonomously in the field, and delivering a high standard of service. Whats on Offer Competitive salary, aligned with experience Ongoing opportunities to develop technical skills and progress your career Supportive, people-focused working environment Company vehicle provided The Role The successful candidate will operate at Level 2 to early Level 3, providing onsite and remote support across a range of client environments. The role involves installing, supporting, and troubleshooting core infrastructure, with a strong emphasis on Windows Server environments and network security. What Were Looking For Minimum of 2 years experience in the IT support industry, ideally within an MSP environment Experience installing, configuring, and supporting Windows Server environments Strong troubleshooting experience with firewalls Good understanding of virtualisation technologies Solid working knowledge of Microsoft Exchange and Microsoft 365 Experience installing and supporting firewalls, routers, switches, and wireless infrastructure Exposure to cyber security solutions Familiarity with backup software and backup solutions Full, clean driving licence If you would like to discuss the role in more detail, please get in touch.