Electrical Retail Manager Opportunity
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* We are seeking a highly skilled and motivated Assistant Manager to join our team in Turners Cross Branch.
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Key Responsibilities:
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1. Run the store in the manager's absence as the first point of contact for customers and staff.
2. Assist with day-to-day management of the branch, including opening and closing responsibilities.
3. Work closely with the Store Manager and Senior Support Management to build and develop a first-class sales team.
4. Jointly manage sales and stock operations with a keen eye for detail.
5. Motivate team sales performance to reach targets and maximise KPIs.
6. Have a positive influence to develop and drive team members through performance management, coaching, and delegation.
7. Assist with staff recruitment, new inductions, and staff training.
8. Provide a superior customer experience by matching the customer's needs through product demonstration and the ability to close the sale.
9. As part of the management team, be responsible for maintaining the branch in excellent merchandising condition, action promotions & sales events, and create exciting store displays for our customers.
10. Be a brand ambassador.
11. To influence and enhance the customer journey and to go the extra mile to build trust and loyalty with our customers.
12. Interpret and analyse current market trends and competitor activity to improve and maximise your overall stores performance.
13. Perform other duties as required.
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Required Skills and Qualifications:
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* Strong leadership and coaching abilities.
* Capable of getting the best out of the team using excellent communication skills.
* Motivational, friendly, energetic, and strong positive work ethic.
* Excellent time management skills.
* Ambitious, organised, and results-driven with an appetite for sales.
* Capable of providing clear direction.
* Enjoys building strong working relationships, trust, and loyalty with colleagues and customers.
* Ability to work in a fast-paced collaborative sales environment.
* Eager to expand product knowledge with a range of exciting brands.
* Ability to understand the customer's needs, utilising strong communication skills.
* Skilled problem solver with strong analytical skills.
* Capable of resolving customer enquiries and complaints at the earliest opportunity in a professional manner.
* PC Literate.
* Proficient knowledge of MS Office, Word, Outlook, and Excel is desirable.
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Benefits:
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* This role rewards your hard work with competitive commission on everything in store.
* This is a permanent contract.
* We are a Guaranteed Irish company proudly supporting our employees.
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Others:
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* We need employees to be flexible about when they work, covering store opening hours, including days, evenings, weekends, and public holidays.
* 1-3 years experience in a previous sales or customer-facing role would be an advantage.